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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,581 Reviews
Call Service Center (515) 276-4911

3,581 Reviews of Toyota of Des Moines - Service Center

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April 20, 2024

Very good service. New tire sale, buy 4 get 1 free. No unexpected costs. Thank you! More

by Jule A Loy Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 20, 2024

They are awesome. I have bought 3 Toyota tundras there and they're very professional and good service. More

by LLAMASTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 20, 2024

Promptly completed the service! No problems ok ok ok ok ok ok ok ok ok More

by LFRIELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know them
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Apr 22, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 19, 2024

Great service at Toyota of Des Moines and fast, efficient, and thorough and love video More

by DIANERENZO.DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
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May 10, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

April 19, 2024

I would like to know why it cost $300 to find out what was wrong with my Air conditioning.? He couldn’t explain that to me. More

by LUFTCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
He was one of the service people, but Not listed.
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Apr 19, 2024 -

Toyota of Des Moines responded

We appreciate you taking the time to provide your feedback. If you would like to discuss this further, please contact our General Manager, JP Phillips.

April 19, 2024

Toyota of Des Moines is a nice and friendly place. They do very good job of notify car owner if any issue or recall with the vehicle. The service is always fast. More

by anthonyt71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Galvin
Report | Print
May 10, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our good service, and thank you for choosing us.

April 19, 2024

Everything you would expect from a Toyota dealership, complete satisfaction with the video of everything they did. More

by DAVE.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us. Come back and see us anytime!

April 19, 2024

Always excellent service! I always appreciate the honesty and documentation of service being performed in my vehicles. More

by offamycloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Galvin
Report | Print
May 10, 2024 -

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

April 19, 2024

Charge me $210 for telling me something. I already knew then to tell me the part was $1400 not happy won’t be back. More

by jerry.ferrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the names
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Apr 22, 2024 -

Toyota of Des Moines responded

Hi Jerry, We appreciate you taking the time to provide your feedback. We do our best to offer the lowest prices for all of our customers and we are sorry to hear you feel we fell short of that. If you would like to discuss this with our General Manager, please contact JP Phillips.

April 19, 2024

Loved the shuttle, had my issue fixed that day, and they didn't give me any grief about working on a used part I installed myself. More

by jessefuson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service, and the shuttle guy.
Report | Print
Apr 22, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

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