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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,681 Reviews

3,681 Reviews of Toyota of Des Moines - Service Center

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May 04, 2024

Purchased new tires & alignment, suggested at prior maintenance check. ( I was given a quote & tire details on 4 tire options & also told a sale would be happening soon.) Everyone I worked with was kin More

by holterrita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Powers
May 06, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

May 04, 2024

I can trust Ian to give me good advice. The work was done well and I now have safe headlights to get me where I need to go. More

by bonbon2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

May 04, 2024

I appreciate the friendliness of all staff. Shuttle service was quick to access, Waiting area was comfortable to wait in with coffee and donuts. More

by LYNKS_V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz
May 06, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

May 04, 2024

Great personality and great service each time I take my vehicle in for maintenance or repair. More

by GARY.SCHUSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

May 03, 2024

Very quick and professional! Always an easy trip. Transparent process, nice waiting area. Much appreciated. More

by EMILYABROWN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 03, 2024

I like the guy who helped me this time and i like the videos of whats being done and the lady who set the appointment for me More

by c brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy who helped me is not pictured
May 06, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

May 03, 2024

Service advisor Ian Davis is the best. Wish appoints could be made in less than two weeks. More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

May 03, 2024

Very fast and easy service. Took almost no time at all. The video inspection included everything. More

by LKHONGMALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

May 03, 2024

They took their time looking at everything to make sure my oil change and cabin air filter went smoothly. They were as lovely and efficient as always. More

by PiperJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane, and Terry
May 06, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

May 03, 2024

I was pleased with my experience. I like getting the car wash coupon. Thanks again More

by SKWTWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

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