Toyota of Des Moines - Service Center

Good except we had to wait longer then usual for our service to be done. service to be done. More

Basic service & Emily were very good. But I have come to feel that Toyota service is all about finding additional work. I have been surprised each of myblast 3 visits by the cost of recom But I have come to feel that Toyota service is all about finding additional work. I have been surprised each of myblast 3 visits by the cost of recommended work, e.g., swollen lug nuts!?! [Prior visit], $75 to replace cabiin air filter: a$15-20 part and a 5 minute job, this visit. It was an easy fix for me; I would have appreciated a little guidance as to my options. Why not mention how easy it is? Some folks would still prefer to have you do it. More

Excellent service. Excellent service and finished in a timely matter. Clean and Comfortable waiting room Excellent service and finished in a timely matter. Clean and Comfortable waiting room More

Always great I have been a customer at toyota of Des Moines and have had nothing but the best customer service Parts guy could use a little help with being pleasant Moines and have had nothing but the best customer service Parts guy could use a little help with being pleasant More

Quickly got my car in and explained recommended fixes plus did service as agreed upon plus did service as agreed upon More

Quick service but expensive compared to others Probably looking elsewhere in the future because of cost. looking elsewhere in the future because of cost. More

Terry was amazing with answering all my questions while there for my first service on my new 4Runner. Love the video while serving my vehicle, I also used the shuttle service Kevin was so nice. Thank you! there for my first service on my new 4Runner. Love the video while serving my vehicle, I also used the shuttle service Kevin was so nice. Thank you! More

Excellent customer service That's all I have to say Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx More

Was quoted 1000 over the phone for 90k service. Ended up being 1500. They didn't tell me over the phone that diffs and transfer case needed service. Got into the truck and it smelled like gas. Didn Ended up being 1500. They didn't tell me over the phone that diffs and transfer case needed service. Got into the truck and it smelled like gas. Didn't think much of it then, when I went to fuel up the door over the gas cap was tweaked. Needed to push it down to close it. More

Im highly valued the new way to contact and estimate parts needed replacement via text during service time. parts needed replacement via text during service time. More