Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,572 Reviews

3,572 Reviews of Toyota of Des Moines - Service Center

Sort by
April 04, 2024

Very through and kept me informed on car needs and progress. Well done! Keep the great service. More

by thunder1
Recommend Dealer
Yes
Employees Worked With
Terry Muhlstein
Apr 04, 2024 -

Toyota of Des Moines responded

We're thrilled you found everything you needed with great people to help.

April 04, 2024

Everyone was wonderful to work with in the service department. They met me promptly, completed the work faster than what I was told and went above and beyond. Highly recommend. More

by DEBFREEMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gatchel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

April 04, 2024

The service employees are nice and I like their hospitality very good. They are very quick in serving you More

by abbajabaln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 04, 2024

Friendly interaction and reasonable price when asked about. Moreover, thoroughly checked and suggested what needed to be fixed. More

by Aonelangsy18@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ
Apr 05, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 04, 2024

I essentially left with the same problem I came with and $1,092.00 in my wallet. Such is life when dealing with Dealerships. More

by Unekdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Toyota of Des Moines responded

We appreciate your feedback and are disappoint to see that you are still experiencing some issues. If you would like to discuss this further, please contact our General Manager, JP Phillips.

April 04, 2024

I find the online tool for scheduling service appointments somewhat deficient. Unless I am missing something, I could not find a way to add a new vehicle as a Returning Customer. I had to use a More

by morfordfarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

April 04, 2024

Service was fast and staff very friendly, professional, and helpful. Never had a problem in all the years we’ve done business with this dealer and have bought a number of Toyota vehicles from them. More

by jbapha3
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing the good service & friendly staff.

April 03, 2024

Quick and easy to deal with Quick and easy to deal with. Very nice people to talk with. More

by Henry Dixon
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
Apr 04, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

April 03, 2024

Helpful. Professional They kept me well informed of the progress. They cleaned my car when they were done. More

by Awilkening
Recommend Dealer
Yes
Apr 04, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

April 03, 2024

Great communication, love the videos afterwards. Overall wonderful people! Easy check in and out! Love it More

by JADEMHORTON
Recommend Dealer
Yes
Employees Worked With
Jimenez
Apr 04, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

...
201
...