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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,352 Reviews

3,352 Reviews of Toyota of Des Moines - Service Center

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January 20, 2024

Oil change and tire rotation was fast and easy. I like the video updates that get texted a lot More

by Colinrussell8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Jan 22, 2024 -

Toyota of Des Moines responded

We're thrilled you enjoyed your visit to Toyota of Des Moines. See you for your next pit stop!

January 19, 2024

No. Thank you. No. Thank you. No. Thank you. No. Thank you. No. Thank you. No. Thank you. More

by MELINDA.A.STEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Toyota of Des Moines responded

Your satisfaction and the joy of exceeding expectations fuel our team at Toyota of Des Moines. Thank you for trusting us!

January 19, 2024

Very professional, kept me updated on everything being done. Appreciate your pickup and delivery service. Overall a very positive experience. More

by Hollichat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Toyota of Des Moines responded

Sounds like our team kept you in the loop and on the road! We appreciate your kind words about our professionalism and pick-up/delivery service. Thank you for choosing Toyota of Des Moines!

January 18, 2024

Very efficient and courteous. Scheduling appointment was quick as was check in. Service was completed as promised More

by skswdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 19, 2024 -

Toyota of Des Moines responded

Quick, courteous, and complete - the trifecta! Glad we delivered on our promises. Welcome back anytime!

January 18, 2024

Always a challenge to get a reasonable time for an appointment. Rep. Emily was pleasant & knowledgeable. My appointment was for an oil change, multi-point inspection and free tire rotation.. A cabi More

by monam29999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Toyota of Des Moines responded

We hear you about appointment slots! Emily's expertise and our efficient service make the wait worthwhile. Thanks for trusting Toyota of Des Moines with your oil change & more. We'll be ready when you are!

January 18, 2024

The staff and service was great! They got me in and out quickly! We will definitely be back! More

by bfitch24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
Jan 19, 2024 -

Toyota of Des Moines responded

We appreciate your kind words and look forward to welcoming you back. Thank you for the 5-stars!

January 17, 2024

Courteous, friendly and faster than expected. The service team members were accommodating and understanding of a slightly urgent situation and explained what had happened and what my options were More

by ALEXANDERMPONTIER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Jan 17, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

January 17, 2024

Great overall service staff, and actual service. on our Highlander, from a wiper blade to their tremendous, best in town tire sales. They get you in and out with quality results. More

by paul.koeniguer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Jan 18, 2024 -

Toyota of Des Moines responded

From wipers to wide tires, we love exceeding expectations. Thanks for choosing Toyota of Des Moines!

January 16, 2024

they did great . . and did not push me to spend money on stuff i did not need ! More

by KARTIKSATTI
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Jan 16, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us.

January 16, 2024

They provide a video of the inspection and tell you if any additional service is needed. The work is done when they promise. Been going to them for 20 plus years and have never been disappointed. More

by Perduese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Toyota of Des Moines responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Toyota of Des Moines team.

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