Toyota of Des Moines - Service Center

The staff is very friendly and knowledgeable. The courtesy driver took me to work and pick me up when my vehicle was complete. I loved my purchase and service experience at Toyota of Des Moines, The courtesy driver took me to work and pick me up when my vehicle was complete. I loved my purchase and service experience at Toyota of Des Moines, and will be a regular customer More

Helpful, understanding, informative. Highly recommend service department and Ian Davis. We were given honest and professional service. Highly recommend service department and Ian Davis. We were given honest and professional service. More

Oil change was great. Tech tried to sell me a $75 hybrid battery filter. Declined went home took the cover off and it was perfectly clean. He obviously never checked it be Tech tried to sell me a $75 hybrid battery filter. Declined went home took the cover off and it was perfectly clean. He obviously never checked it before making the recommendation. It's my first time in 35 years I felt someone was trying to rip me off. More

Quality service, friendly people, clean dealership, Price was comparable to other car places, wait time was acceptable was comparable to other car places, wait time was acceptable More

Personnel was excellent to work with. Through no fault of theirs, the issue with my NEW tundra was not rectified. I have a fuel gauge issue that is supposedly under investigation with Toy Through no fault of theirs, the issue with my NEW tundra was not rectified. I have a fuel gauge issue that is supposedly under investigation with Toyota, not at all pleased with the situation. If not fixed, I will have to replace the truck. My experience in the past has always been Toyota is an excellent and dependable company. This is very very disappointing. More

Prompt and fast service. High quality repair. Parts were ordered and arrived on time. The scheduling was easy. I'm happy with my rav4 and toyota dsm High quality repair. Parts were ordered and arrived on time. The scheduling was easy. I'm happy with my rav4 and toyota dsm More

Work was done in a timely manner. Friendly employees. No I have no more words. Friendly employees. No I have no more words. More

I was very much satisfied with the service. I never give an excellent rating unless I was provided service over and above my expectations. You provided the service I expected. I never give an excellent rating unless I was provided service over and above my expectations. You provided the service I expected. More

Excellent service very prompt and knowledgeable service consultant.This is the best dealership in central Iowa. consultant.This is the best dealership in central Iowa. More

I've brought my car to Ian for 20 years. He is always friendly, and I trust him. He is always friendly, and I trust him. More