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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,566 Reviews

3,566 Reviews of Toyota of Des Moines - Service Center

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March 05, 2024

Always professional, friendly, good Good as can be E e e e e e e More

by bmabuce
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Mar 06, 2024 -

Toyota of Des Moines responded

Thanks for the 5-star review! We appreciate you recognizing our professionalism and friendliness. Come back and see us again soon!

March 05, 2024

Professional Clean, plenty of waiting room space, friendly and efficient. Great doughnuts and coffee That's all More

by JACKIE50
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Jul 18, 2024 -

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

March 04, 2024

I really appreciate the fact you can pick up my car and return it. Emily was very helpful and pleasant. So were the gentleman that picked up my car and brought it back. The technician was very good also. N More

by ljohn0922
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Jul 31, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing the good service, friendly staff, and on-time delivery. Thanks for choosing us!

March 04, 2024

5 Sorry, I have a flip phone. .. My 2020 Toyota Tacoma is just fine thanks. More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
Mar 04, 2024 -

Toyota of Des Moines responded

We're glad to hear your 2020 Tacoma is running smoothly! Thank you for the 5-star rating, and please visit us again soon if you need anything.

March 04, 2024

Great price and very quick work! I always come away pleasantly surprised at the cost of repairs. More

by N_SEEL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
Mar 04, 2024 -

Toyota of Des Moines responded

We're thrilled you're happy with the price and speed of service! We strive to provide both competitive pricing and efficient repairs. Thank you for choosing us and for the kind words!

March 04, 2024

Easy check in and prompt shuttle ride. Service completed on time and vehicle inspection explained. Everyone was polite and friendly More

by Semaddock
Recommend Dealer
Yes
Employees Worked With
No that should be 5
Mar 04, 2024 -

Toyota of Des Moines responded

Sounds like a perfect service experience! We appreciate you recognizing the ease of check-in, prompt shuttle service, and clear explanation of the inspection. Our team strives for politeness and friendliness, so we're glad it showed.

March 03, 2024

Quality, timely, friendly service. Caring attitude, sought to do what was right. Great customer experience. More

by H_D_R
Recommend Dealer
Yes
Employees Worked With
Terry Muhlstein
Mar 04, 2024 -

Toyota of Des Moines responded

Thank you for recognizing the quality, timeliness, friendliness, and caring approach of our team! We're glad it was a great customer experience for you. Come back and see us again soon!

March 03, 2024

No appointment, in and out. Only thing I wish they would have checked out the check engine light. More

by Vokesz
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
Mar 04, 2024 -

Toyota of Des Moines responded

Glad you were in and out quickly! We understand about the check engine light, and recommend scheduling a service appointment for a full check-up. We can help you schedule - just give us a call!

March 03, 2024

Excellent service from workmen and from the person who greeted me and came to tell me my car was ready. More

by Krgriffin48
Recommend Dealer
Yes
Mar 04, 2024 -

Toyota of Des Moines responded

We appreciate recognizing both our service team and our welcoming staff! We're glad it was an excellent experience. Come back and see us again soon!

March 03, 2024

Jose, the guy who made my vehicle inspection video, by far the best video and inspection ever. Also, Terry, my service advisor, was pretty decent, too. Jose though, keep him around. More

by benjamnbeatz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 04, 2024 -

Toyota of Des Moines responded

Thank you for the fantastic feedback! We're thrilled Jose's inspection video impressed you and appreciate your kind words about Terry as well. We'll be sure to pass your praise on to them. Come back and see us again soon!

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