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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,566 Reviews

3,566 Reviews of Toyota of Des Moines - Service Center

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March 01, 2024

I like toyota of des moines because of there professionalism. Plus u get a free car wash! More

by hillarywelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines. We look forward to your next visit!

March 01, 2024

When I see Emily I know I'm in good hands. She is quick, friendly and informed. Service people do an excellent job. Miss on-site car wash though. More

by Remlisae
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Mar 01, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

February 29, 2024

Friendly workers and good communication. Workers explained well the time table and the work being done. Also informed me what needed to be done (light bulb replacement etc) but did not press More

by rhansensyb
Recommend Dealer
Yes
Feb 29, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

February 29, 2024

The service I had done was done to my satisfaction. They did a complementary inspection and that was nice. More

by vosbergj
Recommend Dealer
Yes
Feb 29, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit.

February 29, 2024

Consierge Service Manager (Lisa) Was Magnificent. Emily advised me what services that my vehicle needed and she answered all of my questions and concerns. More

by bigblue53
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Feb 29, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit.

February 29, 2024

Very pleasant visit Everything went well. Very good experience. Thank you Don't have more to say More

by Williams,jm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Feb 29, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

February 29, 2024

Super fast service and Jose was always attentive and always helping me with the translation. Spanish-speaking worker helps the Latino community a lot More

by pedagogo_andre
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Jemenez
Feb 29, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

February 29, 2024

Professional, organized, excellent customer service! It is easy to make appointments, I'm always taken care of on time and in as short amount of time as possible! I would highly recommend More

by leaann.carlson
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Feb 29, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

February 29, 2024

Emily was very courteous, knowledgeable, and answered my questions. And she came and found me as soon as the car was ready. More

by SKWALKER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Mar 01, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! Your satisfaction is important to us.

February 29, 2024

It was fine - no complaints. It was a basic 5k mile checkup - no issues to note. Jose did take initiative to order second key fob and discuss recall. More

by gretemanc
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 01, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! Your satisfaction is important to us.

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