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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,353 Reviews

3,353 Reviews of Toyota of Des Moines - Service Center

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January 10, 2024

I like the dealership because they don't try to upsell you on service, and the salesmen are not pushy. More

by kgeren1987
Recommend Dealer
Yes
Employees Worked With
Steve Hennigan
Jan 11, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

January 10, 2024

Fast service Efficient only oil change but did a good job It was quickly done More

by dmlisa200
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
Jan 11, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

January 10, 2024

This experience was good, except for the fact that they told me my cabin filter needed to be changed. I know how to do it myself so ordered another one, and it really didn't need changed yet. More

by hopebytes
Recommend Dealer
Yes
Jan 11, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

January 10, 2024

Paid to have my tires rotated and got down the road car started shaking really bad. Went back and was told it would be $90 to rebalance. Part of rotating the tires is cleaning the rims out of necessary. Ne More

by LACEYKHOWE
Recommend Dealer
No
Employees Worked With
Emily Wagner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Jan 11, 2024 -

Toyota of Des Moines responded

Hi Lacy, we appreciate your feedback and we are disappointed that you were not satisfied with your recent tire rotation. We would like to chance to discuss this with you and work towards a solution. At your earliest convenience, please contact our general manager, JP Phillips.

January 10, 2024

Always perfect Jose was so nice so early in the morning Very professional kept me updated More

by cycub10
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 11, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

January 10, 2024

Was prompt, professional and can trust a job done well Will definitely come back to Toyota More

by elaineahites
Recommend Dealer
Yes
Employees Worked With
Terry Muhlstein
Jan 11, 2024 -

Toyota of Des Moines responded

We look forward to your next visit!

January 10, 2024

Everyone was nice and the wait was short. I was updated by a text from the technician More

by NANCYJUDGE13
Recommend Dealer
Yes
Jan 31, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

January 10, 2024

Fantastic, professional, informative and very polite I really appreciated my experience They for me in an otherwise full schedule and handled my vehicle with care and superior knowledge, an innovative vid More

by Al.coburn
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bergeson
Jan 11, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

January 10, 2024

Overall efficient visit. The visit was efficient in that the requested service was performed in a timely fashion even though I was late due to issues with my vehicle. Vehicle More

by jmgalligan
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Jan 11, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

January 10, 2024

Service was excellent. Very professional Updates were on time. Price was correct Would highly recommend More

by BRADHOLDEN141
Recommend Dealer
Yes
Jan 11, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

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