Toyota of Des Moines - Service Center

Always a good experience. Blake was communicative & kept me aware of where my vehicle was in the process. Blake was communicative & kept me aware of where my vehicle was in the process. More

Very convenient, helpful, and fair priced. The pickup and drop off service is excellent Ok The pickup and drop off service is excellent Ok More

I really liked the video showing how the service tech actually looked at and confirming what he saw. Excellent actually looked at and confirming what he saw. Excellent More

Professional, on time, done quicker than expected and thorough Nothing more to add. None. Done. thorough Nothing more to add. None. Done. More

It was fine. Nothing to add at this time. I don't have anything else to add Nothing to add at this time. I don't have anything else to add More

When they were on Merle hay rd they were great. When they moved to the location they are at now they have completely gone to xxxx. In fact I’ve bought 3 cars from them in the last 15 years, and I When they moved to the location they are at now they have completely gone to xxxx. In fact I’ve bought 3 cars from them in the last 15 years, and I won’t buy another!! I’ll either go to Ames or buy something else other than Toyota!! More

I have found every department to be friendly and very helpful, And always someone there to help you immediately helpful, And always someone there to help you immediately More

Prompt and professional The dealership handled my routine, maintenance promptly and professionally. Great job. The dealership handled my routine, maintenance promptly and professionally. Great job. W routine, maintenance promptly and professionally. Great job. The dealership handled my routine, maintenance promptly and professionally. Great job. Word More

Unfortunately he didn't follow through with ordering my tires after our first appointment. Also when I came for the second appointment, he didn't seem to exactly remember who I was and what I was there for tires after our first appointment. Also when I came for the second appointment, he didn't seem to exactly remember who I was and what I was there for. Just didn't feel very appreciated or comfortable to be honest. More

Prompt and courteous. Had new airbag installed and the wait was exactly what Blake estimated. Had new airbag installed and the wait was exactly what Blake estimated. More