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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,562 Reviews

3,562 Reviews of Toyota of Des Moines - Service Center

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February 05, 2024

They forgot to fallow in my coolant but that’s ok I like your service More

by lynsinsigne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Feb 06, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! Thank you for your feedback.

February 04, 2024

My appointment was on time and the staff is knowledgeable and helpful. My appointment was on time, the staff is helpful and knowledgeable. I would highly recommend. More

by Rosonke22
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
Feb 05, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We look forward to your next visit.

February 04, 2024

Quality service. Polite technicians. Very thorough. Jose was great in explaining what service needs were. I did not feel pressured. More

by margoquilt
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Feb 05, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

February 04, 2024

They were experienced it just took a while to get my car Very friendly Wish it was washed.. my car More

by JOYMAY6
Recommend Dealer
Yes
Employees Worked With
Do
Feb 05, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

February 04, 2024

Excellent service The service coordinator did a great job and excellent service Great service and nice job More

by ramanuel_07
Recommend Dealer
Yes
Feb 05, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

February 04, 2024

The shuttle driver was very nice and I did not have to wait long at all. More

by millerjen2104
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
Feb 29, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

February 03, 2024

Ian Davis is the best facilitator. Honest and reliable. Doesn’t try to oversell anything, just tells you what is needed. He is the reason I try and bring all of our cars here More

by LINBOYS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

February 02, 2024

Toyota was clean but the 90,000 mile tune up was pricey. At pick up I was waited on promptly without any wait. More

by mkp6455
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
Feb 05, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We hope to see you again soon.

February 02, 2024

Service was convenient, thorough, and quick. Travis was great. The text suggesting to set up the 10k miles appointment was helpful as well. Your feedback system is far too aggressive though. More

by lockre35
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bergeson
Feb 05, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! Your satisfaction is important to us, so we appreciate this feedback.

February 02, 2024

it was fast, and the attendant was kind Toyota gave me an amazing experience. The attendant was very helpful, and my service was very fast. More

by mhart9
Recommend Dealer
Yes
Feb 05, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We hope to see you again soon.

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