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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,561 Reviews
Call Service Center (515) 276-4911

3,561 Reviews of Toyota of Des Moines - Service Center

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January 27, 2024

Good customer service and handling my car issues And good communication And welcome I also like the waiting room area and my car was serviced quickly More

by AABDILRIZAK
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
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Jan 29, 2024 -

Toyota of Des Moines responded

We're thrilled you experienced top-notch customer service, clear communication, a warm welcome, and a speedy service in our comfy waiting room. Thank you for choosing Toyota of Des Moines!

January 27, 2024

Ian always makes my experience at Toyota very positive. He is knowledgeable, professional, and personable. I value him and his service very much. More

by Gd.stilwell
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
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Jan 29, 2024 -

Toyota of Des Moines responded

Ian's a true star! We're thrilled he consistently makes your Toyota experience positive with his knowledge, professionalism, and personal touch. We value him too, and appreciate you sharing your kind words.

January 27, 2024

They listened and helped me do to my handicap. I appreciated it It was very organized and efficient More

by ctwedt1952
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
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Jan 29, 2024 -

Toyota of Des Moines responded

We're thrilled we could help navigate your needs effectively. Your feedback inspires us to keep making everyone's visit smooth and welcoming. Thank you for choosing Toyota of Des Moines!

January 27, 2024

I didn’t purchase vehicle here but the service department went above and beyond my expectations to get all matters wrong fixed and did so on my schedule very helpful and kept me informed More

by Spiderweb55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
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Jan 29, 2024 -

Toyota of Des Moines responded

We're thrilled our team exceeded your expectations, even though you didn't buy your vehicle with us. Going above and beyond, working on your schedule, and keeping you informed - that's the Toyota of Des Moines way! If you ever need help again, don't hesitate to roll on in!

January 26, 2024

Very helpful and fast service Toyota of Des Moines has always giving very excellent service when I've brought my vehicle there More

by AKEHM1
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
Report | Print
Jan 29, 2024 -

Toyota of Des Moines responded

We're thrilled to hear our helpful and speedy service is always on point. Thanks for trusting Toyota of Des Moines for all your vehicle needs!

January 26, 2024

I have been a customer of Toyota of Des Moines for the last twenty years. I am very happy with all of the cars I rented and bought and the service I received. More

by VERNERSJSA
Recommend Dealer
Yes
Employees Worked With
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
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Jan 29, 2024 -

Toyota of Des Moines responded

Twenty years of trust - wow! We're truly honored to have earned your loyalty for so long. Hearing you're happy with all your vehicle experiences, rentals and purchases alike, fills us with pride. You're part of the Toyota of Des Moines family, and we look forward to serving you for many more years to come!

January 26, 2024

Started on time and didn't take too long Employees were friendly, professional and prompt. Thank you More

by jdhemsted
Recommend Dealer
Yes
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Jan 26, 2024 -

Toyota of Des Moines responded

Clockwork service! Punctuality, professionalism, and friendly faces - that's our recipe for a smooth experience. Thanks for choosing Toyota of Des Moines!

January 26, 2024

Easy to schedule appointment online. Got in and out quickly. Friendly. Like the video of the what they did. More

by we5kingerys
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Report | Print
Jan 29, 2024 -

Toyota of Des Moines responded

We love hearing you found scheduling, service speed, and friendly faces all seamless. The video bonus just sweetens the deal! Thanks for choosing Toyota of Des Moines.

January 26, 2024

Very reliable and friendly . No problems when I come in for service. Always on time. More

by shortvic
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Report | Print
Jan 29, 2024 -

Toyota of Des Moines responded

Timing on point, friendly faces to greet you, and no service hiccups - that's the Toyota of Des Moines way. Thank you for trusting us with your vehicle!

January 26, 2024

Quick service, pleasant interactions with staff, good coffee I will happily continue to use the Toyota service program More

by bsherwood1122
Recommend Dealer
Yes
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Jan 29, 2024 -

Toyota of Des Moines responded

Quick, pleasant, and perked up with good coffee! We're thrilled you enjoyed your Toyota service experience and look forward to welcoming you back for more smooth rides and satisfied sips.

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