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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,556 Reviews
Call Service Center (515) 276-4911

3,556 Reviews of Toyota of Des Moines - Service Center

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January 23, 2024

Went in for oil change and tire check. I needed need tires. I was very impressed with the video of the multi-point vehicle inspection detail. More

by sharonbates
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez, Service Advisor
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Jan 24, 2024 -

Toyota of Des Moines responded

We're thrilled you found our video inspection helpful during your oil change and tire check. We know car care can be confusing, so seeing the details firsthand is key. Happy rolling (on new tires, of course)!

January 23, 2024

I don't wanna These are words I am typing, I am typing words 11 12 More

by jrobbins051
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
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Jan 24, 2024 -

Toyota of Des Moines responded

We're glad you had a fantastic experience at Toyota of Des Moines. Come back soon!

January 23, 2024

It was fine. It was fine I like the video feature when you can see the tech inspecting the vehicle More

by ARBRUNER88
Recommend Dealer
Yes
Employees Worked With
Ian Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Report | Print
Jul 26, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

January 20, 2024

Got me right in. Work done in timely manner. No complaints. Will definitely use again. Thanks! More

by ricknan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Toyota of Des Moines responded

In and out, work done right, and a smile to top it off - that's our commitment! We appreciate your kind words and look forward to welcoming you back to Toyota of Des Moines anytime.

January 20, 2024

Oil change and tire rotation was fast and easy. I like the video updates that get texted a lot More

by Colinrussell8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
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Jan 22, 2024 -

Toyota of Des Moines responded

We're thrilled you enjoyed your visit to Toyota of Des Moines. See you for your next pit stop!

January 19, 2024

No. Thank you. No. Thank you. No. Thank you. No. Thank you. No. Thank you. No. Thank you. More

by MELINDA.A.STEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Toyota of Des Moines responded

Your satisfaction and the joy of exceeding expectations fuel our team at Toyota of Des Moines. Thank you for trusting us!

January 19, 2024

Very professional, kept me updated on everything being done. Appreciate your pickup and delivery service. Overall a very positive experience. More

by Hollichat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Toyota of Des Moines responded

Sounds like our team kept you in the loop and on the road! We appreciate your kind words about our professionalism and pick-up/delivery service. Thank you for choosing Toyota of Des Moines!

January 18, 2024

Very efficient and courteous. Scheduling appointment was quick as was check in. Service was completed as promised More

by skswdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jan 19, 2024 -

Toyota of Des Moines responded

Quick, courteous, and complete - the trifecta! Glad we delivered on our promises. Welcome back anytime!

January 18, 2024

Always a challenge to get a reasonable time for an appointment. Rep. Emily was pleasant & knowledgeable. My appointment was for an oil change, multi-point inspection and free tire rotation.. A cabi More

by monam29999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Toyota of Des Moines responded

We hear you about appointment slots! Emily's expertise and our efficient service make the wait worthwhile. Thanks for trusting Toyota of Des Moines with your oil change & more. We'll be ready when you are!

January 18, 2024

The staff and service was great! They got me in and out quickly! We will definitely be back! More

by bfitch24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
Report | Print
Jan 19, 2024 -

Toyota of Des Moines responded

We appreciate your kind words and look forward to welcoming you back. Thank you for the 5-stars!

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