3,379 Reviews of Toyota of Des Moines - Service Center
I really like the service department and Ian is the best. I have recommended your service department to several people. I am in the market for a new automobile. So far I have purchased 5 autos from your dea I have recommended your service department to several people. I am in the market for a new automobile. So far I have purchased 5 autos from your dealership. Now it seems Toyota of DesMoines thinks you should buy a car and then test drive it. Sorry not my way, I'll not buy a car without without test driving it first. Love Toyotas but won't do business that way. I've visited other dealers for test drives with no problem. More
Found it difficult to fill out all the information to sign up for the shuttle on my tiny keyboard on my phone. Then when I was almost done it took me back to the sign on screen with all the fields cleare sign up for the shuttle on my tiny keyboard on my phone. Then when I was almost done it took me back to the sign on screen with all the fields cleared out with nobody available to talk to. I finally went back to Ian to schedule it for me. When I signed the authorization screen it spun a as nd never showed that it completed. I went to the sales floor to find someone to ask about it. Very frustrating. More
The service was quick, efficient , and helpful. Service person suggested wiper blade inserts be replaced- - an item I had kept putting off... THANK YOU! Don Service person suggested wiper blade inserts be replaced- - an item I had kept putting off... THANK YOU! Don More
Everything went very smoothly, no surprises and communication was excellent. We highly recommend Toyota of Des Moines and Blake from the service department communication was excellent. We highly recommend Toyota of Des Moines and Blake from the service department More