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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,410 Reviews
Call Service Center (515) 276-4911

3,410 Reviews of Toyota of Des Moines - Service Center

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November 28, 2023

Andy Whiting & rest of the staff are very professional knowledgeable helpful making buying my new car an enjoyable experience More

by WYGOEDKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Whiting and Joey not sure of last name
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Nov 29, 2023 -

Toyota of Des Moines responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Andy Whiting and our team made your car buying experience enjoyable. We appreciate your business and look forward to serving you again in the future.

November 28, 2023

My service person was great. They got my oil and filter changed very quickly while I waited. More

by lindaksheriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
Report | Print
Nov 29, 2023 -

Toyota of Des Moines responded

Thank you for sharing your positive experience about our service department! We are glad to hear that our team member was efficient and helpful in getting your oil and filter changed promptly. We hope to continue serving you and your vehicle's needs in the future.

November 28, 2023

At the dealership, they informed me of the expected time it would take servicing my car. They adhered to the time! More

by CHERUMARTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Toyota of Des Moines responded

We are pleased to hear that our staff accurately estimated the service time and adhered to their commitment. We value your feedback and strive to provide our customers with a transparent and efficient service experience. Thank you for your positive review!

November 28, 2023

Very efficient, finished when we were told it would be. Great experience as always! We will return. More

by happy customer
Recommend Dealer
Yes
Employees Worked With
Jose Jimenz
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Nov 29, 2023 -

Toyota of Des Moines responded

We are delighted to hear that you were satisfied with the efficiency of our service team and the accurate estimation of service time. We value your continued trust in choosing Toyota of Des Moines for your vehicle's maintenance needs. Thank you for sharing your experience!

November 28, 2023

Got work done quickly. Nice. Everyone was polite efficient, got me an appointment and work done ok. More

by jeanhuss
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
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Nov 29, 2023 -

Toyota of Des Moines responded

Thank you for the 5 stars! We strive to provide our customers with a convenient and pleasant service experience, and we appreciate your feedback. We hope to continue serving you and your vehicle's needs in the future.

November 28, 2023

Always consistent and provides excellent service. The staff is very responsive. The shuttle service and drivers are excellent as well. More

by Toytoy05
Recommend Dealer
Yes
Employees Worked With
Brock Grim
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Nov 29, 2023 -

Toyota of Des Moines responded

Thank you for taking the time to share your positive experience with Toyota of Des Moines! We are thrilled to hear that you consistently receive excellent service from our team. We look forward to serving you again in the future.

November 28, 2023

I was treated like I was part of the Toyota family And was very pleased with the oil change and the customer service More

by hbanelson
Recommend Dealer
Yes
Report | Print
Nov 29, 2023 -

Toyota of Des Moines responded

Thank you for sharing your positive experience with Toyota of Des Moines! We are delighted to hear that you felt welcomed and valued as part of the Toyota family. We appreciate your business and look forward to serving you and your vehicle's needs in the future.

November 28, 2023

Fast and efficient Easy to schedule and follow through It was a good experience, good service More

by Bjfdjf
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Report | Print
Nov 29, 2023 -

Toyota of Des Moines responded

Thank you for sharing your positive experience with Toyota of Des Moines! We are pleased to hear that you found our service fast, efficient, and easy to schedule. We strive to provide our customers with a hassle-free and convenient service experience, and we appreciate your feedback.

November 28, 2023

Explained everything thoroughly and was very articulate. She honored my coupon and I appreciate it. More

by mtrepp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
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Nov 29, 2023 -

Toyota of Des Moines responded

Thank you for the 5 stars! We value your feedback and strive to provide our customers with a transparent and informative service experience. We appreciate your business and look forward to serving you again in the future.

November 27, 2023

I was in Friday, & Saturday I get a coupon for $25. Off $100. Can I use it now? More

by ragdmia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Toyota of Des Moines responded

Thank you for servicing at Toyota of Des Moines. If you have any questions over your coupon, please don't hesitate to reach out to our team. They will answer any of your questions. Take care!

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