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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,521 Reviews
Call Service Center (515) 276-4911

3,521 Reviews of Toyota of Des Moines - Service Center

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December 11, 2023

Solved the problem with tire pressure light on. It was the spare tire No wait time for appointment More

by Lynn
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
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Dec 11, 2023 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

December 11, 2023

Slow. Prefer cedar rapids Toyota How about you don't tell me how to respond. Thank you. Also annoying that you keep spamming me for this survey without hav More

by BWML322
Recommend Dealer
Yes
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Dec 11, 2023 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

December 11, 2023

They diagnosed the problem quickly and were able to have it fixed the next day. We were very happy. More

by RUSTYLEWIS372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

December 11, 2023

Very professional and courteous Assistant listened to all of my concerns and worked to see they all were met More

by SMITHMTHOOKER
Recommend Dealer
Yes
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Dec 12, 2023 -

Toyota of Des Moines responded

We're thrilled to hear our staff provided such a positive experience! Their professionalism and attentiveness to your concerns are truly valued. Thank you for choosing Toyota of Des Moines!

December 11, 2023

Excellent, per usual! Thank you, we appreciate the customer service, the leasing department Eric is awesome as well... More

by curt.r.brooks
Recommend Dealer
Yes
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Dec 12, 2023 -

Toyota of Des Moines responded

We're so glad to hear you had another excellent experience with our team! Eric is a valuable asset to our leasing department, and we appreciate your feedback. We always strive for exceptional customer service, and your satisfaction is our top priority. Thank you for choosing Toyota of Des Moines!

December 11, 2023

It was really helpful always doing a good job The car was on time and well maintained More

by Ramonroman421
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
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Dec 11, 2023 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

December 10, 2023

It was the fast oil change and tire rotation I've had in 14 years as a Toyota of Des Moines customer with multiple vehicles More

by CAL.BUSBY
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
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Dec 12, 2023 -

Toyota of Des Moines responded

We're thrilled to hear you experienced the fastest oil change and tire rotation you've had in 14 years! Thank you for your continued loyalty and for choosing Toyota of Des Moines for your multiple vehicles.

December 10, 2023

Communication was good. Timing was good. Expectations for the day's services were more-or-less met. Fine More

by alexiszwank.az
Recommend Dealer
Yes
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Dec 12, 2023 -

Toyota of Des Moines responded

We appreciate your feedback and are glad to hear communication and timing met your expectations. We value your business and strive to deliver the best possible experience for every customer. Thank you for choosing Toyota of Des Moines!

December 10, 2023

I'm driving my 5 th Camry and all have been well taken care of by Toyota with no major problems. I always service it at the dealership because I trust the work will be honest and well done! More

by nancybohning
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
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Dec 11, 2023 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

December 09, 2023

Good I took it in and needed to have the oil changed and battery tested. The battery ended up needing replaced More

by nathan.mohling
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
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Dec 12, 2023 -

Toyota of Des Moines responded

We appreciate you bringing your vehicle to us for its oil change and battery check. We understand that discovering a needed battery replacement can be unexpected, but we're glad we were able to identify and address the issue promptly. Thank you for choosing Toyota of Des Moines for your car care needs.

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