Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,602 Reviews
Call Service Center (515) 276-4911
Today: 7:00 AM - 6:00 PM Closed Now
View All Hours

3,602 Reviews of Toyota of Des Moines - Service Center

Sort by
December 17, 2023

Scheduling was easy. Technician was very professional and courteous. All areas are very clean. Very reliable service. More

by JIMTHORNTON65
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Report | Print
Dec 18, 2023 -

Toyota of Des Moines responded

We're thrilled to hear that your experience at Toyota of Des Moines was so positive! From easy scheduling to a professional and courteous technician, it sounds like your visit was seamless. Thank you for your feedback. We look forward to serving you again soon.

December 17, 2023

Greeted me at the time of my appointment, discussed the work to be completed and how long it would take and the cost. Finished before they estimated by just a few minutes. Gave me a report and I was on my More

by JJOY
Recommend Dealer
Yes
Report | Print
Dec 18, 2023 -

Toyota of Des Moines responded

We're delighted your experience was so smooth - from prompt greetings at your appointment time to clear communication about the work, timeframe, and cost. Finishing early is always a bonus, and we're glad you were back on the road quickly. Thanks for choosing Toyota of Des Moines - your smooth ride is our priority!

More
December 17, 2023

Always good suggestions on what the card needs, not pushy, I'm able to get in in a reasonable amount of time More

by tracykins27
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Dec 18, 2023 -

Toyota of Des Moines responded

We strive to be your trusted car care partner, and it sounds like we're hitting the mark! Thank you for appreciating our honest recommendations and lack of pressure. Your time matters, and we're proud to offer prompt service. We're always here for you – drive safely!

December 17, 2023

Good friendly welcome quick service Helpful in getting done and out I will be back More

by jwslls
Recommend Dealer
Yes
Employees Worked With
Terry
Report | Print
Dec 18, 2023 -

Toyota of Des Moines responded

Welcome back anytime! We're thrilled your visit was filled with good vibes, quick service, and helpfulness all around. Getting you in and out efficiently without sacrificing quality is our goal, and your return visit means the world. Thanks for choosing Toyota of Des Moines! ✨

December 17, 2023

Service was detailed, concise and the video proof excellent! The customer service is always top notch and I always leave feeling well taken care of. More

by amanda.purscell
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Report | Print
Dec 18, 2023 -

Toyota of Des Moines responded

We aim for detail, clarity, and exceeding expectations, and it sounds like we hit the mark! Seeing is believing, and we're glad our video proof impressed you. Thanks for choosing Toyota of Des Moines!

December 17, 2023

I asked for what I thought was time for scheduled maintenance. The dealership checked their records and showed that it was too soon for the work. They saved me money and time. Perfect. More

by pomeroy.john
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Report | Print
Dec 18, 2023 -

Toyota of Des Moines responded

We're incredibly proud of our team for taking the time to verify your service needs and saving you both money and time. Trust and transparency are core values at Toyota of Des Moines, and it's rewarding to know we played a role in preventing unnecessary work. Thanks for choosing us, and we're always here for your genuine maintenance needs!

More
December 17, 2023

Everyone was friendly and professional. They kept me updated on the progress of the work which allowed me to be comfortably patient. More

by Joycelbailey
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Report | Print
Dec 18, 2023 -

Toyota of Des Moines responded

We're glad our team put you at ease and kept you informed throughout your visit. Thanks for choosing Toyota of Des Moines, and we hope to see you again in the future!

December 17, 2023

Efficient and quick service. Although we did discover one of the front window wipers was not completely locked on during the car wash the next day. More

by dick50309
Recommend Dealer
Yes
Report | Print
Dec 18, 2023 -

Toyota of Des Moines responded

We're glad your service was efficient and quick. We sincerely apologize that one of your front wipers came loose after the car wash. We'll be happy to tighten the wiper and ensure everything is in tip-top shape. Again, we apologize for the inconvenience and appreciate your understanding.

December 17, 2023

Jose was outstanding in helping me transition from one lease company (Lease Plan) to (Wheels) His service was superlative! More

by kim.dickson7
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Report | Print
Dec 18, 2023 -

Toyota of Des Moines responded

Sounds like Jose made leasing a breeze! We're thrilled his superlative service helped you transition smoothly from Lease Plan to Wheels. Your satisfaction is our goal, and Jose exceeded it! Thank you for your business.

December 17, 2023

I was treated with respect and professionalism thru the entire buying process Respectful, professional, and courteous More

by J Dvorak
Recommend Dealer
Yes
Employees Worked With
Todd in Sales
Report | Print
Dec 18, 2023 -

Toyota of Des Moines responded

Respectful, professional, and courteous – that's what we strive for! We're thrilled your buying experience was everything you deserve. Thank you for choosing Toyota of Des Moines!

1
...
247
248
249
...
361