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3,500 Reviews of Toyota of Des Moines - Service Center
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June 25, 2022
Justin in the services department is easy to reach and communicates promptly with any issues that may arise answering questions and providing options. communicates promptly with any issues that may arise answering questions and providing options. More
by JAndrews
Employees Worked With
June 17, 2022
Pulled into the service lane without an appointment just like I used to do back in the good ol' days. Requested a 35K service for my Tacoma and Advisor Robert Schulz had no problem getting my vehicle in rig like I used to do back in the good ol' days. Requested a 35K service for my Tacoma and Advisor Robert Schulz had no problem getting my vehicle in right away. Technician Dave Logsdon and his assistant both performed the inspection/video/tire rotation with great skill. More
by John
Employees Worked With
Advisor Robert Schulz, Technician Dave Logsdon, Robert Schulz
June 11, 2022
I was pleased with the personal service that I received when I asked that the air pressure be changed. when I asked that the air pressure be changed. More
by Mitzi2397
Employees Worked With
June 08, 2022
Attentive and customer focused staff. Work was timely and environment of waiting room pleasant. Like the updates & payment ability on phone Work was timely and environment of waiting room pleasant. Like the updates & payment ability on phone More
by Jack62
Employees Worked With
Not sure
May 28, 2022
I wasn't expecting the problems the we found, but Justin was helpful in answering my questions, getting things I needed out of my car, and arranging a "loaner". He didn't see the better coupon I had, but q was helpful in answering my questions, getting things I needed out of my car, and arranging a "loaner". He didn't see the better coupon I had, but quickly corrected it when I pointed it out. The biggest complaint is the cost, but I realize it's probably comparable with other dealerships. Bryon Baker was also pleasant to work with in ordering a new vehicle. More
by thatsjan
May 27, 2022
The type of service that makes my refer to others ! Great job - glad to be in Iowa Great job - glad to be in Iowa More
by Matthew.lanasa
Employees Worked With
May 26, 2022
Justin is always accessible and easy to communicate with. He is concise and to the point and provides advice when needed. I value he treats me with respect and confidence. He is concise and to the point and provides advice when needed. I value he treats me with respect and confidence. More
by JAndrews
Employees Worked With
May 20, 2022
Ian worked well to correct an appointment mix up very well. I was scheduled for a "drop off" but intended to "wait" for service. Ian rescheduled which techs worked on my Highlander to accommodate the m well. I was scheduled for a "drop off" but intended to "wait" for service. Ian rescheduled which techs worked on my Highlander to accommodate the mix up. More
by hromatka
Employees Worked With
