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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,499 Reviews

3,499 Reviews of Toyota of Des Moines - Service Center

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May 12, 2022

I just had an oil change this time but the service is always top notch. More

by Cwulf9071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star rating and high praise! We look forward to working with you again.

May 10, 2022

Great experience. I made a last minute appointment and they were very understanding and got me in and out quickly. More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Powers
May 12, 2022 -

Toyota of Des Moines responded

Thank you for sharing your feedback! It was our pleasure to help you out. We're happy that you enjoyed your visit to our store, please stop by whenever we can assist you again!

May 07, 2022

Great service. My car was serviced quickly with a minimum wait time. I highly recommend this dealership More

by Ron.Pieracci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Toyota of Des Moines responded

Thank you for taking the time to leave your feedback, Ron! We're so happy to hear that you had a positive experience with our service team. We appreciate your recommendation and look forward to seeing you again in the future!

May 04, 2022

Outstanding service department! One of the main reasons we continue to purchase Toyotas -- beyond the fact they are great cars -- is the convenient first-rate service department of More

by clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
May 06, 2022 -

Toyota of Des Moines responded

Thank you for your positive comments! We appreciate your business and loyalty. Please let us know how we can continue to help with your car and service needs!

May 03, 2022

Always top notch service! They are on top of things every time. It's the only place I will go for service. More

by jamiej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Powers
May 06, 2022 -

Toyota of Des Moines responded

Thank you so much for sharing your kind words and for your continued loyalty with Toyota of Des Moines! We value your business and look forward to seeing you again in the future!

April 29, 2022

Had a 4pm appointment for 20,000 mile service. Service was covered by Toyota care. Back on the road in about 45 minutes. More

by rbauer9022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Powers
May 02, 2022 -

Toyota of Des Moines responded

Thank you for taking the time to leave us a review! We are so happy to hear that your service experience with us went so well and that you were back on the road so quickly. Thanks for servicing your vehicle at Toyota of Des Moines!

April 28, 2022

Service explanation was nicely detailed. I did like how Justin explained what service would be performed and what was actually needed during this visit. The service department is well organ More

by jbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judith Madison, Steve (Shuttle Driver)
Apr 29, 2022 -

Toyota of Des Moines responded

Thank you for the kind words and feedback! We value your support, it's great to hear that you enjoyed working with Justin and Steve in our service department.We look forward to working with you again in the future!

April 26, 2022

Service department is honest and straight forward. Justin was great to communicate with. Justin always follow up. More

by JAndrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star review and your shout-out for Justin! We look forward to working with you in the future.

April 22, 2022

Very effect work done in a short time. The staff was very friendly and helpful. More

by pkading
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Apr 25, 2022 -

Toyota of Des Moines responded

Thanks for taking the time to let us know how we are doing! We appreciate the kind words. Please come back and see us for any of your future car needs!

April 21, 2022

Always friendly, professional and quite competent. I do miss having someone at the "front desk" but understand hiring issues. Slow to get someone to pick up the phone, but understand and do hope it More

by maadrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Toyota of Des Moines responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all of your car needs in the future.

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