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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,504 Reviews

3,504 Reviews of Toyota of Des Moines - Service Center

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May 27, 2022

The type of service that makes my refer to others ! Great job - glad to be in Iowa More

by Matthew.lanasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Toyota of Des Moines responded

Matthew, thank you for the kind words! We're happy that you had a positive experience with our service team. Let us know how we can help you out again in the future!

May 31, 2022 -

Toyota of Des Moines responded

Matthew, thank you for the 5-star rating! We look forward to working with you in the future.

May 26, 2022

Justin is always accessible and easy to communicate with. He is concise and to the point and provides advice when needed. I value he treats me with respect and confidence. More

by JAndrews
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star rating and your shout-out for Justin! We look forward to working with you in the future.

May 22, 2022

Smooth visit. Efficient. No problem. Appreciate service. Thank you See you next time Terri n Dale More

by Terrindale1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember name
May 23, 2022 -

Toyota of Des Moines responded

Terri and Dale, thank you for the 5-star rating! We appreciate you sharing your experience and look forward to working with you in the future.

May 20, 2022

Ian worked well to correct an appointment mix up very well. I was scheduled for a "drop off" but intended to "wait" for service. Ian rescheduled which techs worked on my Highlander to accommodate the m More

by hromatka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

hromatka responded

Ian worked well to correct an appointment mix up very well. I was scheduled for a "drop off" but intended to "wait" for service. Ian rescheduled which techs worked on my Highlander to accommodate the mix up.

May 13, 2022

Fast, courteous service and staff. Always seem to go above and beyond. One of the technicians came to my home after I had been in for service because he couldn't remember if he had r More

by juju900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Toyota of Des Moines responded

Thank you for the kind words, it was our pleasure to serve you! We appreciate you taking the time to let us know how our service department is doing. Please come back and see us for any of your future car needs!

May 12, 2022

I just had an oil change this time but the service is always top notch. More

by Cwulf9071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Toyota of Des Moines responded

Thank you for the 5-star rating and high praise! We look forward to working with you again.

May 10, 2022

Great experience. I made a last minute appointment and they were very understanding and got me in and out quickly. More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Powers
May 12, 2022 -

Toyota of Des Moines responded

Thank you for sharing your feedback! It was our pleasure to help you out. We're happy that you enjoyed your visit to our store, please stop by whenever we can assist you again!

May 07, 2022

Great service. My car was serviced quickly with a minimum wait time. I highly recommend this dealership More

by Ron.Pieracci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Toyota of Des Moines responded

Thank you for taking the time to leave your feedback, Ron! We're so happy to hear that you had a positive experience with our service team. We appreciate your recommendation and look forward to seeing you again in the future!

May 04, 2022

Outstanding service department! One of the main reasons we continue to purchase Toyotas -- beyond the fact they are great cars -- is the convenient first-rate service department of More

by clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
May 06, 2022 -

Toyota of Des Moines responded

Thank you for your positive comments! We appreciate your business and loyalty. Please let us know how we can continue to help with your car and service needs!

May 03, 2022

Always top notch service! They are on top of things every time. It's the only place I will go for service. More

by jamiej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Powers
May 06, 2022 -

Toyota of Des Moines responded

Thank you so much for sharing your kind words and for your continued loyalty with Toyota of Des Moines! We value your business and look forward to seeing you again in the future!

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