Toyota of Des Moines - Service Center

Overall went well. However, I had an issue with a tire sensor, was told it so go off and yet two weeks later it's still on. Not happy about that. However, I had an issue with a tire sensor, was told it so go off and yet two weeks later it's still on. Not happy about that. More

I never have to worry when I come to this service department. It is by far the smoothest, most organized. Everyone is courteous and thorough so you have no unexpected surprises. Absolutely the best c department. It is by far the smoothest, most organized. Everyone is courteous and thorough so you have no unexpected surprises. Absolutely the best customer service! More

I didn’t have to wait too long for my car to be ready,and everything was ok as I expected everything was ok as I expected More

I was very satisfied with the teams that complete my work. Thank you, Toyota. Thank you manager. work. Thank you, Toyota. Thank you manager. More

Great Job! Couldn’t be happier with the experience. Very professional and on time thanks Couldn’t be happier with the experience. Very professional and on time thanks More

Generally great experiences. This time I asked to have a specific issue looked at when I dropped my vehicle off, was told it would be looked at during the inspection, asked if it This time I asked to have a specific issue looked at when I dropped my vehicle off, was told it would be looked at during the inspection, asked if it was fixed when I picked the vehicle up and was told yes, tested it when I got in the vehicle and found it it had in fact not been diagnosed or fixed. Was then told the specific issue could not be fixed during my 20K mile service and I would need to schedule a separate appointment. I wish I would have been told that up front. More

So easy to book an appointment. They immediately took my car back and I waited in their waiting room. Thank you for the free coffee and car wash at Tommy’s Car Wash. Thanks for the They immediately took my car back and I waited in their waiting room. Thank you for the free coffee and car wash at Tommy’s Car Wash. Thanks for the quick, friendly, great service! More

Everyone is so friendly! It’s a very organized operation. My wait is never long. All paperwork is in order. It’s a very organized operation. My wait is never long. All paperwork is in order. More

As far as I know, my service has been good in the past but the lid was left of my engine coolant during my last service visit. As a result, dirt accumulated in the container and I incurred the cost of hav but the lid was left of my engine coolant during my last service visit. As a result, dirt accumulated in the container and I incurred the cost of having to flush it out. The dealership did not cover it. More

I have been very happy with their service. Lisa is so pleasant and helps with what needs to be done. The gentlemen that pick up my car and perform the service are knowledgeable and accommod Lisa is so pleasant and helps with what needs to be done. The gentlemen that pick up my car and perform the service are knowledgeable and accommodating. I am highly recommending them. More