Toyota of Des Moines - Service Center

Recall for air bags I have never been treated badly by the service department - they are always courteous and very helpful even though they have been extremely busy. I a I have never been treated badly by the service department - they are always courteous and very helpful even though they have been extremely busy. I am always impressed by the polite and helpful manner of those that I have dealt with. More

Went smoothly Was there for 30000check up oil and tires, wanted to look at showroom do asked if they would text when done which they did . Only complaint is comple Was there for 30000check up oil and tires, wanted to look at showroom do asked if they would text when done which they did . Only complaint is complementary car was expires it was snowing and cold so no need to wash I live far so not easy to take advantage I have many expired washes I wish I could use. More

Recall for air bag We were promptly given an appointment. The air bag was replaced quickly. I had a question after we returned home and the service department responde We were promptly given an appointment. The air bag was replaced quickly. I had a question after we returned home and the service department responded right away and answered my question. More

Oil change with no appointment I had just got back in town the day before and my change oil light came on just outside of Nashville Tenn.. I came to Toyota of Des Moines the next da I had just got back in town the day before and my change oil light came on just outside of Nashville Tenn.. I came to Toyota of Des Moines the next day and didn't have an appointment but they got me in and out within an hour. Awesome job! More

Fast service with appointment Total wait time was only 30 minutes for my oil change. This was much shorter than the wait time at other dealerships we have used for our other vehic Total wait time was only 30 minutes for my oil change. This was much shorter than the wait time at other dealerships we have used for our other vehicles. More

Service: oil change/tire roatation Service was started at appointed time and completed in a timely manner. I requested 'service required warning' be reset and check air pressure in spar Service was started at appointed time and completed in a timely manner. I requested 'service required warning' be reset and check air pressure in spare and add if necessary. More

Outstanding! Mike Lebeda helped out again with outstanding advice and service. Was able to diagnose the issues with the 4 Runner and helped to get back on the road Mike Lebeda helped out again with outstanding advice and service. Was able to diagnose the issues with the 4 Runner and helped to get back on the road quickly. Exceptional help. More

great service short wait time and very courteous Very sincere and explained what they serviced and how my car was inspected. would recommend this service center and dealership to many. clean and refr Very sincere and explained what they serviced and how my car was inspected. would recommend this service center and dealership to many. clean and refreshment center and restrooms were very clean. More

Scheduled service They explained the service that was needed and it was performed in a satisfactory time frame and kept me informed throughout the process. Great job!!! They explained the service that was needed and it was performed in a satisfactory time frame and kept me informed throughout the process. Great job!!! More

A good experience A friendly service adviser told me what approximate length of time it would take and was willing to do a normal service in addition to the scheduled A friendly service adviser told me what approximate length of time it would take and was willing to do a normal service in addition to the scheduled recall work. He had the car washed before I left the dealership location. : ) More