Toyota of Des Moines - Service Center

Great service Mike was able to fit me in on a busy Saturday for my service work after the parts were received. That extra step was very much appreciated. Mike was able to fit me in on a busy Saturday for my service work after the parts were received. That extra step was very much appreciated. More

Excellent service all around I've been doing business with the dealership for 20 years have purchased many vehicles threw Ken Bright, Cass and Mike are very helpful in the service I've been doing business with the dealership for 20 years have purchased many vehicles threw Ken Bright, Cass and Mike are very helpful in the service department More

In and out reasonably FAST I waited for LOF and tire rotation, watched TV, talked with dealership personnel who were very gregarious and informative. During wait I was totally I waited for LOF and tire rotation, watched TV, talked with dealership personnel who were very gregarious and informative. During wait I was totally informed of everything that was being done with my car via a video link which was easy to install on my smart phone, even saw final billing in which suggestions were made and my input was followed. When done, the cashier, Summer, was very helpful in the paying and check out process. A great dealership. Try it. More

part available so installed I was pleased today. I did talk specifically to the person who made my appointment about the reason for scheduling. I should have asked to speak to a I was pleased today. I did talk specifically to the person who made my appointment about the reason for scheduling. I should have asked to speak to a service manager to talk through the reason to ensure the part would be in stock. Thankfully it was. More

Great experience as always Even though the issue was not duplicated, I was assured of continued efforts to make sure the concern, if it returns will be resolved. Brian was helpf Even though the issue was not duplicated, I was assured of continued efforts to make sure the concern, if it returns will be resolved. Brian was helpful and will continue to service vehicle at Toyota of Des Moines. More

Oil change and tire rotation I was in and out in about 1/2 an hour. Good service. Toyota gives good value. I can't say as much for having to duck around all the street repair to a I was in and out in about 1/2 an hour. Good service. Toyota gives good value. I can't say as much for having to duck around all the street repair to and away; what a pain. More

Friendly, Efficient, Competent Service Every member of the service team whom I encountered was friendly and helpful. The work (150,000-mile checkup) was completed in a bit less time than t Every member of the service team whom I encountered was friendly and helpful. The work (150,000-mile checkup) was completed in a bit less time than the service consultant had estimated, and, while the price seemed a bit high to me, the service consultant told me up front what it might be. It came in a bit lower. More

Great Service Team The service area did the repair fast, the people were friendly and the job was done correctly the first time. I really like the free car wash certifi The service area did the repair fast, the people were friendly and the job was done correctly the first time. I really like the free car wash certificate with the service. More

Great job! We have had an excellent experience each time we have come to Toyota of Des Moines! I wish I could tell you all the names of the people who have help We have had an excellent experience each time we have come to Toyota of Des Moines! I wish I could tell you all the names of the people who have helped us, but honestly, they were too busy making sure we had everything taken care of that we needed. More

Camry 12 For the work that was done I was satisfed. Was told about an hour but it took 2 hours. No problem waiting, was kept busy read newspaper and eating For the work that was done I was satisfed. Was told about an hour but it took 2 hours. No problem waiting, was kept busy read newspaper and eating a cookie. More