Toyota of Des Moines - Service Center

Excellent experience..as always I could go to places closer to my home for service, but I have such faith in Toyota's service department, it's worth the drive. I could go to places closer to my home for service, but I have such faith in Toyota's service department, it's worth the drive. More

Service Work Great experience, no issues, fast service with thorough inspection. Great communication. Clean waiting area with free coffee and donuts. Easy to under Great experience, no issues, fast service with thorough inspection. Great communication. Clean waiting area with free coffee and donuts. Easy to understand what they did and found on the inspection. More

I was there for a tire rotation and oil change. They found I needed a new battery and filters, too. It turned out more than we thought we were going to spend, but thankful they found the other problems. found I needed a new battery and filters, too. It turned out more than we thought we were going to spend, but thankful they found the other problems. Everyone is very friendly, the waiting room is pleasant. It also is very close to home. More

easy in easy out Best service in town. Like how they send you a video of their inspection and explain what they are doing as they go through the checklist. Best service in town. Like how they send you a video of their inspection and explain what they are doing as they go through the checklist. More

Got me in early, and I liked the video service report. Ben was very knowledgeable and informative with regards to future new tires purchase. Liked the free car wash! Ben was very knowledgeable and informative with regards to future new tires purchase. Liked the free car wash! More

Routine maintenance Very thorough! Great customer service! Good communication from start to finish. Would recommend this service department for all repairs. Like thei Very thorough! Great customer service! Good communication from start to finish. Would recommend this service department for all repairs. Like their texting feature on estimate of repairs, I'm not always easy to reach by phone. More

We had made an appointment for February 24 that included oil change, tire rotation, check the battery, etc. The battery died on February 13. We were able to get a battery installed on the 15th. There was oil change, tire rotation, check the battery, etc. The battery died on February 13. We were able to get a battery installed on the 15th. There was time available to complete all of the work. More

I arrived early and only waited 2 minutes before Joe greeted me. In addition to going over the items he would check, I asked him to show me how to operate a new tire pressure gauge I had just purchased. greeted me. In addition to going over the items he would check, I asked him to show me how to operate a new tire pressure gauge I had just purchased. Joe set the gauge at 35 psi, then checked the air. All fluids were checked and topped off, tire tread rated fine, and tires were rotated. I was in and out in 45 minutes! More

Quality Service Dept Excellent experience, as I was greeted immediately. I was in for an oil change, headlight was out and I thought alignment. They looked at my tires an Excellent experience, as I was greeted immediately. I was in for an oil change, headlight was out and I thought alignment. They looked at my tires and said it wasn't the alignment and simply balanced them. I appreciate the honesty. Ian was excellent! More

It was quick and got everything done that was needed. Very friendly and timely service. Very comfortable waiting area with snacks and drinks provided . Every employee that walked by said hello, very nice Very friendly and timely service. Very comfortable waiting area with snacks and drinks provided . Every employee that walked by said hello, very nice.....Love Toyota! More