3,353 Reviews of Toyota of Des Moines - Service Center
Repairs Justin is the best service rep in town!!! He talks with us about what is needed for repairs and gets the work completed. We never have to worry abou Justin is the best service rep in town!!! He talks with us about what is needed for repairs and gets the work completed. We never have to worry about extra add-ons and feel confident in his and his service team's assessment of our vehicles! He also has great service people behind him that complete the work. More
Airbag recall service work. I was able to schedule an appointment for the work much more quickly than I expected. The service representative who scheduled the appointment was fr I was able to schedule an appointment for the work much more quickly than I expected. The service representative who scheduled the appointment was friendly and knowledgeable. When I arrived at the dealership I was greeted professionally. The service advisor was very courteous and professional. The shuttle service to my place of work was very enjoyable. The driver drove safely and was friendly and conversational. My vehicle was serviced and I received a call earlier than I expected. My shuttle ride back to the dealership was efficient and enjoyable. Excellent overall service!! Thank you More
Helpful, efgicient Helped me resolve issues: fair, honest, good communication. Came and discussed findings, answered questions. Spencer really helpful with resetting ga Helped me resolve issues: fair, honest, good communication. Came and discussed findings, answered questions. Spencer really helpful with resetting garage door opener. Hate this review part. Didn’t have 25 words so blah, blah, blah More
Service Experience Scheduling service was easy. Service check in was smooth and prompt. Post service review thorough. The service tech was James Hawkins but he’s not Scheduling service was easy. Service check in was smooth and prompt. Post service review thorough. The service tech was James Hawkins but he’s not listed under service. More
Emergency service I was having battery issues, they got me in and on my way with a new battery, under warranty. Thank you for tour service! Greatly appreciated. I was having battery issues, they got me in and on my way with a new battery, under warranty. Thank you for tour service! Greatly appreciated. More
Excellent and wow! Excellent service provided by Lucas Hoffman for my 2010 Toyota Corolla for safety recall for air bag for no cost to me! 5 star always. Excellent service provided by Lucas Hoffman for my 2010 Toyota Corolla for safety recall for air bag for no cost to me! 5 star always. More
Mechanical work on 2011 Highlander My experience with Toyota has always been excellent. Ian Davis and Brian Ahrenkiel always take good care of me and my Highlander. I've also purchase My experience with Toyota has always been excellent. Ian Davis and Brian Ahrenkiel always take good care of me and my Highlander. I've also purchased two of my Toyotas from Bob Link and he is great too. I have referred several of my friends to Toyota and to Ian, Brian and Bob. More
It was quick and friendly They were prompt and ask me if I had any questions and I was in and out quickly . There is nothing more to say Thank you They were prompt and ask me if I had any questions and I was in and out quickly . There is nothing more to say Thank you More
Courteous and timely. Always greeted promptly and friendly smiles. They review the service performed and make recommendations for future service. Glad I purchased this ca Always greeted promptly and friendly smiles. They review the service performed and make recommendations for future service. Glad I purchased this car from this dealership. More
efficient My service need were handled efficiently and competently. Cass called me twice, once to get permission to repair and once to let me know when the repa My service need were handled efficiently and competently. Cass called me twice, once to get permission to repair and once to let me know when the repair was completed. More