3,668 Reviews of Toyota of Des Moines - Service Center
Scheduled maintenance at 105,000 miles I was cheerfully greeted and was informed on what by appointment involved. I opted to wait in the customer lounge. I was later informed that my wiper I was cheerfully greeted and was informed on what by appointment involved. I opted to wait in the customer lounge. I was later informed that my wiper blades needed replacing and did I want them to replace them and the cost that I would incur which was reasonable so I had them replaced. The work was done timely and I got a free car wash. I’m a very satisfied customer. More
Service Great service and friendly employees. Pricing can always be better to help out with the budgets of the customers. If you can arrange for the pricing Great service and friendly employees. Pricing can always be better to help out with the budgets of the customers. If you can arrange for the pricing to be half of what you charge then you would have more customers than you can handle. More
JAndrews Justin was helpful and explained what would be done at the service interval. He was helpful and trusting. Easy to discuss the reasons for the service Justin was helpful and explained what would be done at the service interval. He was helpful and trusting. Easy to discuss the reasons for the service and costs associated with it. More
good service Brought my car in for service - was able to use the wireless in the waiting are to complete some work. The service was done in a timely manner - frie Brought my car in for service - was able to use the wireless in the waiting are to complete some work. The service was done in a timely manner - friendly staff. More
Very helpful They got my car in quickly and got back to me about what needed to be fixed within a couple hours. They were able to fix it by the next day. They got my car in quickly and got back to me about what needed to be fixed within a couple hours. They were able to fix it by the next day. More
Service Toyota has always been number one when it comes to serving my family. I will continue to drive Toyotas for as long as I am able to drive. Toyota has always been number one when it comes to serving my family. I will continue to drive Toyotas for as long as I am able to drive. More
Great service Jamie was super friendly and knowledgeable. I inquired about purchasing the extended Toyota Care and he had everything ready to discuss with me when Jamie was super friendly and knowledgeable. I inquired about purchasing the extended Toyota Care and he had everything ready to discuss with me when I picked up my vehicle. More
Service Dept. helped me quickly Minor repair & oil change/tire rotate scheduled within 1 day, and completed in about 35 minutes (while I waited)! Ian Davis is always helpful in sche Minor repair & oil change/tire rotate scheduled within 1 day, and completed in about 35 minutes (while I waited)! Ian Davis is always helpful in scheduling maintenance & keeping our 2 Toyotas running well. More
Why it is titled? They reps did very well and had me on the road in time to make my next appointment.I appreciated their ability to get it done quickly. They reps did very well and had me on the road in time to make my next appointment.I appreciated their ability to get it done quickly. More
Customer service is great! My only complaint is that I had a question on whether I could take the automatic headlamp brights off and manually bright and dim my headlamps. The ge My only complaint is that I had a question on whether I could take the automatic headlamp brights off and manually bright and dim my headlamps. The gentleman was unable to answer my question and did not find the answer out for me. I'll be the guys who helped with the new vehicle would have known that answer. After I left I thought I should have asked them. And I guess I could read my owners manual. More