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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,892 Reviews

3,892 Reviews of Toyota of Des Moines - Service Center

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April 02, 2025

Friendly service, easy to set apptmnt and let them know what I wanted done. Cost I think is a bit high, but quality of work was high and fast More

by HOBIECAT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
April 02, 2025

The visit was fast and thorough. The service rep was nice and did a good job. More

by Chris Jefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall his name. Maybe Jose or Gabe.
April 02, 2025

I understand the world has become technology based reliable, but for the love of all holy put down the phone, tablet, etc & do your job! I do not need three text & two videos for an oil change and key More

by rice2775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue there was 20 ppl there
April 01, 2025

Got in timely and completed within allotted time window, pleasant and professional staff. Will go back. More

by Bobwegand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Everyone was very attentive, friendly, Accommodating, Honest. I had unexpected work that needed to be done that required more time. They worked out letting me use a rental car, which was very helpful. More

by kmgradoville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

if somebody won, buy a car, I will recommend to buy Toyota Toyota of the best More

by HONGLE96
Recommend Dealer
Yes
April 01, 2025

Service was easy to schedule. Service was quick and efficient. I appreciate the videos that are sent after each service. More

by Heidi.blessing
Recommend Dealer
Yes
Employees Worked With
Chris Gavin
April 01, 2025

They are okay, didn’t reset my maintenance light or change my oil. I wasn’t to impress with the service More

by Clyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Easy to schedule, Emily was helpful, service was quick. Great place to get service for my car. More

by Michael
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

I was sold a lemon. 2017 Santa Fe sport financed on December 10, 2024. Supposedly an oil change was done before I took possession but only 3 months into having the car More

by Deborahp554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bru
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