Toyota of Des Moines - Service Center

Very nice I only deal with Justin. Justin was helpful and so kind to me. Justin was helpful and so kind to me. More

Excellent detail and time length. Travis discussed great info on 2025 4Runner too. Great experience Travis discussed great info on 2025 4Runner too. Great experience More

They did a good job being efficient and provided some good recommendations for my car needs. Emily was especially professional. Thank you! good recommendations for my car needs. Emily was especially professional. Thank you! More

I enjoy the video sent to me while working on my car- so interesting! The team in service are top notch and check in with me if things take longer than appreciated to let me know why. I’m closer to another interesting! The team in service are top notch and check in with me if things take longer than appreciated to let me know why. I’m closer to another dealership but I drive out to West Des Moines for service due to this. More

I received good service and a comfortable waiting area. Customer service personnel were quite friendly and welcoming. Customer service personnel were quite friendly and welcoming. More

Customer service was great! Everything needed for my car was explained very clearly. .The video was helpful. Everything needed for my car was explained very clearly. .The video was helpful. More

Appreciate that the issue was taken care of and there was no charge. Thank you no charge. Thank you More

They did a great job explaining the issues with my vehicle and the cost. Staff was very friendly. vehicle and the cost. Staff was very friendly. More

Appreciate the professionalism of the staff. from the greeting to the finish. They listened and answered all questions and concerns. from the greeting to the finish. They listened and answered all questions and concerns. More

Vehicle had warning light to see dealer. Took it in the next day as I already had an appointment, guys said they didn’t have time to look at the problem that day, given they were all playing Took it in the next day as I already had an appointment, guys said they didn’t have time to look at the problem that day, given they were all playing on their phones I could see they were pretty busy. Made an appointment for the next week at 8 am and didn’t get a call about the repairs until 2 pm. This Toyota dealership is turning into a Deery dealership with their service. More