Toyota of Des Moines - Service Center

From the time we pulled into the service bay we were greeted in a timely and friendly way. greeted in a timely and friendly way. More

They did a Good Job my car works great now thank you so much guys much guys More

Very professional. Clean and very organized. I will always use the dealership for all my vehicle needs. Thank you for a. Great experience.. Clean and very organized. I will always use the dealership for all my vehicle needs. Thank you for a. Great experience.. More

Fast and efficient service I was in and out in a very short time Friendly throughout. short time Friendly throughout. More

Brock helped. Before him Liberty and others screwed up arrangments several times, delays cost me ten days rental car from other agency because Toyota service lost Before him Liberty and others screwed up arrangments several times, delays cost me ten days rental car from other agency because Toyota service lost track of my appointment so didnt complete timely repairs. My dpouse needed van back to go out of state to help 96 yr old dad through major surgery. If Toyota completed work per schedule we should jhave got our vehicle back in time for my wife to travel, instead of need to rent other vehicle. And service staff were grouchy at my wife for their scheduling failures. Eventaully we were handed to Brock who helped in professional manner. The site used to be exceptionally great si we bought many vehicles their. Next purchase we likely will go elsewhere. More

My toyota highlander hybrid had issue with trunk opening since the day it was purchased and in my first oil change appointment I mentioned I havr trouble opening the trunk as it gets stuck and have to press since the day it was purchased and in my first oil change appointment I mentioned I havr trouble opening the trunk as it gets stuck and have to press tge button at least 5-15 times to get the trunk opened as it opens about few centimeters to an inch every time I press the trunk button. The issue was never resolved I even showed the video of the issue in one of my oil change or service appointments they mentioned they can't reproduce and recently I went to the service center to get one of the factory issues corrected and brought up this topic to get it corrected. And now representative is saying since the vehicle is out of warranty they wont even look at it unless I have to pay $225 or so to even look at the issue. The service is so ridiculous and frustrating when I have to use the trunk. More

I was treated courteously and in a timely manner. I especially like being able to see. video of my car being serviced by the technician. I especially like being able to see. video of my car being serviced by the technician. More

She was pleasant and service was quick. Answered all the questions I had and the car is running smooth. Answered all the questions I had and the car is running smooth. More

My service was seamless. Received a text notification a week out for a reminder, was checked in promptly, was given a very accurate estimate of the completion time, which the Received a text notification a week out for a reminder, was checked in promptly, was given a very accurate estimate of the completion time, which they met. More

Great Service, I trust you guys. Why so many words? Words words words words words Why so many words? Words words words words words More