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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,419 Reviews

3,419 Reviews of Toyota of Des Moines - Service Center

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October 31, 2024

I asked for help with my SiriusXM radio. All I needed to know is it something on there and they could help or if I needed to call series and I never got an answer More

by COMBINED7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
October 31, 2024

Did a good job & it was not a long wait at all. Thank you Toyota More

by cooksan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Great job with the actual repair/maintenance but your car rental/shuttle service was very poor. My car was there for 6 hours and I had to set up all my rides because I was told you only had 2 cars to rent an More

by BradJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Required oil change went as expected with no change issues with service or delays to date. More

by RSBAUGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Clean, bright, busy, no car wash, easy to navigate, plenty of nice seating, cookies! Attentive More

by ns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry?
October 30, 2024

Nice and clean and the service department was welcoming and comfortable. We’ll return in the future More

by STEVENLSMITH40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Vehicle Service done on time with good customer service. Staff shared an applicable rebate which was nice. More

by squidsquad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Always very helpful in explaining the services that they are doing. Products and pricing are also very reasonable. More

by EVERHOPEFUL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

They took very good care of me and got it done sooner than I thought More

by DJW1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

They told me what to expect technically and time wise and delivered both. I was very pleased. More

by CLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry, Service Advisor
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