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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,886 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,886 reviews

October 05, 2025

Trying to find a person to help me because my service adviser is scamming me. Before I said anything, she said she will transfer the phone to adviser More

by mealson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katherine Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2025 -

Toyota of Downtown L.A. responded

Thank you for reaching out. We understand your concerns and take them seriously. Please contact us directly at Toyota of Downtown L.A. so we can discuss this situation and assist you further. Your feedback is important to us, and we want to ensure you receive the support you need. Sincerely, The Toyota of Downtown LA Team

October 02, 2025

I had a great experience purchasing my car here. Dan was super helpful and professional! More

by BMYAMADA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Suh
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Oct 03, 2025 -

Toyota of Downtown L.A. responded

Thank you for your feedback! We're happy to hear you had a great experience purchasing your car at Toyota of Downtown L.A. and that Dan was able to assist you. We appreciate your feedback and hope to see you again soon. Sincerely, The Toyota of Downtown LA Team

October 01, 2025

They have me a good deal, but they took a long time to complete everything More

by ks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Girmay
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Oct 01, 2025 -

Toyota of Downtown L.A. responded

Thank you for your review. We appreciate your feedback regarding your experience at Toyota of Downtown L.A. While we're glad to hear you received a good deal, we understand that the wait time may have affected your overall experience. Your input helps us improve our services, and we encourage you to reach out to us directly if you have any further concerns. We hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

September 30, 2025

Best sales person Jorge Luevanos I recommend toyota totally Best service best option Best quality most things you trust every thing they say. Thk you TOYOTA More

by Gabriel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge luevanos
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Sep 30, 2025 -

Toyota of Downtown L.A. responded

Thank you for your fantastic review, Gabriel! We’re thrilled to hear that you had such a positive experience with Jorge and that you trust Toyota of Downtown L.A. for quality service and options. Your recommendation means the world to us. We look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

September 24, 2025

Patient,pleasant and resourceful, keep a smile on her face And she was very caring and helpful More

by Meemee8729
Recommend Dealer
Yes
Employees Worked With
Tania
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Sep 25, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Toyota of Downtown L.A. Our team strives to provide exceptional service, and it's great to know that you felt well taken care of. We hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

September 21, 2025

I told them exactly what I was looking for and he should me the cars that they had available an I went home with a new car. More

by Jazmin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian in sales and Oscar
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Sep 22, 2025 -

Toyota of Downtown L.A. responded

Thank you, Jazmin! We're thrilled to hear that you found exactly what you were looking for and drove home in a new car from Toyota of Downtown L.A. Your satisfaction is our top priority. We hope to see you again in the future for any of your automotive needs! Sincerely, The Toyota of Downtown LA Team

September 19, 2025

Servicio al cliente en mantenimiento muy malos, dejan esperando mucho y ellos en grupo platicando More

by bigmagum7524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Carillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Betton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Chavira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Camorlinga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deon Blanco-Moore
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Sep 20, 2025 -

Toyota of Downtown L.A. responded

Gracias por compartir su experiencia con nosotros. Entendemos su preocupación por el tiempo de espera para nuestro servicio de mantenimiento. Sus comentarios son valiosos y nos ayudan a mejorar. Le invitamos a contactarnos directamente en Toyota del Centro de Los Ángeles para que podamos abordar sus inquietudes de forma más directa. Agradecemos su comentario. Atentamente, The Toyota of Downtown LA Team

September 15, 2025

This dealership was absolutely easy to work with, the guy assisting me, Fabian & staff were not pushy or annoying. Fabian was very helpful, polite & patient as I made a huge decision. I drove away in a gorge More

by ggui33en
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian
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Sep 16, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Toyota of Downtown L.A. with Fabian and our team. It's fantastic that you drove away in a gorgeous 2025 Toyota Highlander! Your recommendation means a lot to us, and we hope to see you again soon. Enjoy your new vehicle! Sincerely, The Toyota of Downtown LA Team

September 12, 2025

Took my car in for service on 9/6. I wasn’t sure what to expect since the last time I had a bad experience. But I’m glad to say that this service went well. I nicely asked to not have More

by egalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2025 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with Toyota of Downtown L.A. We're pleased to hear that your service visit on 9/6 went well and that your request was accommodated. It's great to know that Angel provided helpful communication and a positive attitude during your visit. We appreciate your understanding of the busy days and are glad to have met your needs this time. Should you need any assistance in the future, please feel free to reach out to us. We look forward to seeing you again! Sincerely, The Toyota of Downtown LA Team

September 10, 2025

Alex was really nice he got us a ride home thanks Alex 👍I love Toyota cars wouldn’t change them for another car always had Toyotas really good reliable cars love them More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "Fernando" Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review, Brenda! We're thrilled to hear about your positive experience at Toyota of Downtown L.A. and that our team, especially Alex, could assist you with a ride home. It's great to know you love Toyota cars for their reliability. We look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

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