Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Katherine Ayala
Refer Me
Katherine Ayala
Customer Relations Manager
Toyota of Downtown L.A.
1901 S Figueroa St
Los Angeles, CA 90007
9 Reviews
Dealership Experience
6 yrs, 10 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
Spanish
9 Reviews
Write a Review
9 Reviews of Katherine Ayala
November 05, 2023
Good customer service, very nice people and they where able to help us get our cars. able to help us get our cars. More
by vasquezmaritza2721
Verified CustomerOther Employees Tagged: Esperanza Romero, Maria Arroyo, Ricardo Rodriguez, Carlos Pelayo, Nelson Villalta, Yeni Escalante, Ervin Castellanos, Olga Ulin, Brandon Johnson
Helpful 
July 06, 2023
My initial response to the Toyota dealership of downtown la was great. The service personal was courteous and the sales manager Johnathan worked with my daughter on getting the best deal possible. As our ex la was great. The service personal was courteous and the sales manager Johnathan worked with my daughter on getting the best deal possible. As our experience continued it was destroyed by deception and manipulation. No one was able to thoroughly evaluate her circumstance until Toyota corporate was contacted. The service representative Carlos lied on multiple occasions while also attempting to gaslight my daughter and I. I noticed that there were no other workers in this facility that were of my African American ethnicity …. I thought maybe there were all off on the same day, but as i look at the current list of Toyota staff i know that my observation is wrong. Why aren’t there any black people working here? Why did i feel my views were disrespected by the staff? It seems to me that the color of my skin created racial discrimination from not only one person but multiple.I will never recommend this dealership to anyone that i know nor will my daughter EVER purchase a vehicle from here again. This was her first vehicle purchase and I hate that she had to go through such disdain and incivility by the impudent staff of Toyota of downtown LA. P.S. Please do not trust their judgment on “inspections” and “investigations”. IF YOU WANT TO GO HERE DON’T!!!!!! More
by Anonymous
Other Employees Tagged: Carlos Pelayo
March 15, 2023
Good actitud , excelente service , clean , good information , not any corcern at all , good prices , n love the coffe information , not any corcern at all , good prices , n love the coffe More
by Jessisol27
Other Employees Tagged: Abraham Alvarado, Miguel Serrano
January 11, 2023
They were awesome and friendly helped me very much. . very kind, curtious over all great . very kind, curtious over all great More
by Lanegriita37
Other Employees Tagged: Abraham Alvarado, Ervin Castellanos
December 10, 2022
Had a wonderful experience. 10/10 got me in and out super fast! Thank you 10/10 got me in and out super fast! Thank you More
by SANTOSSTEPHANIE38
Other Employees Tagged: Marcos Aguilar , Christopher Cokonis, Danny Herrera Rios, Ricardo Rodriguez, Steve Claude, Michael Torres
December 10, 2022
Everyone was extremely professional and knowledgeable. They answered all my credit questions honestly. I couldn't believe the deal they gave me and the best part. We did the entire sale, and i was out th They answered all my credit questions honestly. I couldn't believe the deal they gave me and the best part. We did the entire sale, and i was out the door on my lunch break. More
by Stephen.gran
Other Employees Tagged: Esperanza Romero, Marcos Aguilar , Alex Anaya, Christopher Cokonis, Danny Herrera Rios, Ricardo Rodriguez, Steve Claude, Abraham Alvarado, Michael Torres
October 15, 2022
Excelente place for sale I am very happy is the best unication Aldo the people is very wonderful unication Aldo the people is very wonderful More
by Mireiliw13
Other Employees Tagged: Esperanza Romero, Marcos Aguilar , Alex Anaya, Christopher Cokonis, Danny Herrera Rios, Ricardo Rodriguez, Abraham Alvarado, Michael Torres , Aman Abraham
Dealership Inventory (295 Vehicles)
