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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,903 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,903 reviews

December 07, 2025

It was a great experience. Julio was extremely helpful. He made sure that every question we had was answered. I really liked liked him. He was very patient with us. My husband More

by Josethepiesa
Recommend Dealer
Yes
Employees Worked With
Julio Rodriguez
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Dec 08, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review, Joseth! We’re thrilled to hear that you had a great experience at Toyota of Downtown L.A. and that Julio and Albert provided you with the support you needed. We pride ourselves on our customer service, and it’s fantastic to know they made such a positive impact during your visit. We appreciate your feedback and hope to see you and your husband again soon! Sincerely, The Toyota of Downtown LA Team

December 07, 2025

I am very happy with my experience at Toyota in down town LA. Carlos was really helpful and showed us different vehicles that aligned with our finances. The process was shorter than I expected and everything More

by dianam15garcia
Recommend Dealer
Yes
Employees Worked With
Carlos
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Dec 08, 2025 -

Toyota of Downtown L.A. responded

Diana, thank you for your wonderful feedback! We’re delighted to hear that you had a great experience at Toyota of Downtown L.A. and that Carlos was able to assist you in finding the right vehicles that fit your budget. Our team prides itself on making the process smooth and efficient for our customers. We look forward to seeing you again for your future automotive needs! Sincerely, The Toyota of Downtown LA Team

December 06, 2025

Good. Easy access, prompt attention, good choices of vehicles A little more room for customers to sit More

by Salmanrk
Recommend Dealer
Yes
Employees Worked With
Christian
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Dec 07, 2025 -

Toyota of Downtown L.A. responded

Thank you for your feedback. We're glad to hear that you found Toyota of Downtown L.A. easy to access and enjoyed our vehicle choices. We appreciate your suggestion about providing more seating for customers and will certainly take that into consideration. We look forward to seeing you again soon. Sincerely, The Toyota of Downtown LA Team

December 04, 2025

I had a very hard time trying to buy my car here. Sales team had way too many mistakes on my paperwork and caused me to waste so much time. More

by NBFQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed
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Dec 05, 2025 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us. We understand that having issues with paperwork can be frustrating, and we appreciate your feedback regarding the sales process. Our team strives for excellence at Toyota of Downtown L.A., and your input helps us improve. If you're open to discussing this further, please feel free to reach out to us directly. We value your time and would like to ensure a better experience in the future. Sincerely, The Toyota of Downtown LA Team

November 27, 2025

Very nice experience very good service very nice people and very helpful thank you Thanks for your help and suggestions on the purchase of the car and attention to my self More

by lleobani30
Recommend Dealer
Yes
Employees Worked With
Johana Garcia
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Nov 27, 2025 -

Toyota of Downtown L.A. responded

Thanks so much for your excellent review! We're delighted to hear that you had a nice experience and received great service from our team at Toyota of Downtown L.A. We appreciate your kind words and are glad we could assist you with your car purchase. Looking forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

November 26, 2025

My experience with the dealership was smooth and straightforward. The staff and Sergio were attentive without being pushy, and they took the time to answer all my questions. The buying process was e More

by Villaluis28
Recommend Dealer
Yes
Employees Worked With
Sergio
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Nov 27, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're happy to hear that your experience at Toyota of Downtown L.A. was smooth and straightforward. It's great to know that Sergio and our team made you feel informed and comfortable throughout the buying process. We appreciate your feedback and look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, The Toyota of Downtown LA Team

November 25, 2025

Best of the Best, eveything about this dealership is outstanding top of the line service, delivered as promised! More

by KAMRAN MESHKANI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amalio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

Toyota of Downtown L.A. responded

Thank you, Kamran! We greatly appreciate your kind words about Toyota of Downtown L.A. It's wonderful to hear that you experienced top-of-the-line service and that we delivered as promised. We look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

November 14, 2025

Everything was fine. Really didn't like the pushy sales on the extended warranty. Decent deal. More

by Goblue90090
Recommend Dealer
Yes
Employees Worked With
David
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Nov 15, 2025 -

Toyota of Downtown L.A. responded

Thank you for your feedback! We're glad to hear that everything was fine with your experience at Toyota of Downtown L.A. We appreciate your input regarding the sales approach for the extended warranty and will take it into consideration to improve our service. Please feel free to reach out to us if you have any further concerns or suggestions. We hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

November 13, 2025

No good custumer service of financial manager Victor Ghuyen And no manual book in the car More

by Davidraulcamas
Recommend Dealer
No
Employees Worked With
Carlos Lopez
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Nov 13, 2025 -

Toyota of Downtown L.A. responded

Thank you for your feedback, David. We understand your concerns regarding the customer service experience with our financial manager and the absence of a manual book in your vehicle. Please feel free to reach out to us directly at Toyota of Downtown L.A. so we can discuss your concerns further. We value your input and strive to improve our services. Sincerely, The Toyota of Downtown LA Team

November 06, 2025

Great service with David Gray I would recommend this dealership for your car experience time More

by jruiz200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gray
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Nov 07, 2025 -

Toyota of Downtown L.A. responded

Thank you for your great feedback! We're happy to hear you had a great experience with David Gray at Toyota of Downtown L.A. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team

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