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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,848 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,848 reviews

June 10, 2022

Jimmie Saucedo is a great and very friendly Service Advisor to deal with servicing my car. He is also very knowledgeable. What I like most was, he gives me a reminder on my next service what needs to More

by Nikkiborough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
Jun 14, 2022 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 09, 2022

Very impressed with Jacqueline hercules, such an amazing employee. She was great in every aspect helping me with my trucks needs. For employees like her is why i will keep choosing downtown toyota for my More

by Melodypan26
Recommend Dealer
Yes
Employees Worked With
Jacqueline hercules
Jun 13, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

June 09, 2022

The process of receiving service is usually very smooth & efficient although this time there was an hour wait due to a shortage of personnel. More

by yosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaoa Kim
Jun 13, 2022 -

Toyota of Downtown L.A. responded

Thank you for this review! I really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 08, 2022

Is v1128es muy bueno ytedan buen servicio y son muy amables me gueto comprar ay More

by JAVIERMENDOZA99CAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Herrera Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 06, 2022

Excellent service. Service done in a timely manner. Gary Kamoshida is very professional and courteous. More

by Ezm7788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 04, 2022

A customer for 35 years, I've been unfailingly impressed with the quality of its service and the reliability of its staff. We've been through some adventurers together, and my confidence in their expertise More

by paulkempf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Toyota of Downtown L.A. responded

We appreciate your input . We're glad to hear that you are impressed with the service we offer here at Toyota of Downtown L.A.. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 03, 2022

Service was pretty awesome. The sales Rep Erick was very helpful and kind and help me with his experience to get the deal I was looking for. I highly recommend Toyota of Downt More

by Marvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick
Jun 07, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

June 03, 2022

Muy caro me vendieron un carro usado me salió en 60 mil y no estoy contenta More

by Guadalupe vazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick sales person and Oscar finanzas
Jun 07, 2022 -

Toyota of Downtown L.A. responded

Esta no es la experiencia que queremos generar, Guadalupe. Por favor communiquese con nosotros para solucionarla juntos. Sincerely, The Toyota of Downtown LA Team

June 03, 2022

Muy buena atención, con conciencia y amabilidad, sabe resolver las dudas que uno tiene y dan ayuda si ellos pueden More

by Marinaorantes2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Briseno, John Castro
Jun 07, 2022 -

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 02, 2022

So-so! Not bad, not great. Long wait times. Friendly and courteous staff. Thank you. More

by 4binmin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esther Zhang
Jun 06, 2022 -

Toyota of Downtown L.A. responded

4binmin, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Toyota of Downtown LA Team

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