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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,849 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,849 reviews

May 05, 2022

Awesome! Helped me with the entire process of purchasing a car. The environment was welcoming More

by jjcastellon17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham
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May 09, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 05, 2022

Ben Girmay was phenomenal and took great care of all of our request and is very knowledgeable. More

by EMMA.ANDERSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Girmay, Aman Abraham, Kenny Gutell
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May 09, 2022 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 04, 2022

Great service thank you Delia. I will return in the future for my next oil change. More

by Leyva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia
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May 06, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 02, 2022

It was very easy to buy a car from such place, sales men was a 10 plus and the service area really efficient More

by Ireneresendiz57
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham
Report | Print
May 04, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

May 01, 2022

The services are fast and fixed the part in time. The dealership staff are very friendly and helpful in answering all of my questions More

by jcryz421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric cordova
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May 03, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

April 28, 2022

Very good service on time they fixed the air bag that was damage and they let me barrow a car for free I like that More

by edenilzon1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Toyota of Downtown L.A. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 28, 2022

Anthony was excellent, very professional and caring. Answered all my concerns,, . really love the service I received on a timely manner. Highly recommend Toyota Downtown 😊 More

by joseangel4866
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Maciel
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May 02, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

April 27, 2022

I went in last Wednesday to get my truck fixed and Jonathan Lopez was AMAZING. Not only did he answer all my questions about cost and what was recommended, he was also very nice and charismatic! My tr More

by barajasjasmine55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
Report | Print
Apr 29, 2022 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

April 25, 2022

I recently had my car serviced and Jimmie Saucedo was super helpful and provided great customer service. More

by estefanynava17
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
Report | Print
Apr 27, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

April 24, 2022

De verdad me gusto el trato que . me dieron ahí en Toyota central ... el vendedor y el de finanzas muy amables rápidos y saben como tratar a un cliente ...graciaa More

by Ely Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Abraham
Report | Print
Apr 26, 2022 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios, Ely. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

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