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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,852 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,852 reviews

February 05, 2022

Everybody was nice respectful and got taken care of. The place was nice and clean More

by Warlock_joe420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Alvarado, Lenin Calero, Jimmy Choi, Brandon Graham, Michael Briseno, John Castro, Christopher Cokonis
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Feb 08, 2022 -

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 05, 2022

I like Toyota. CompanyNext buy ToyotaToyota. Kind I like Toyota. Company Next buy Toyota Toyota. Kind etc If Toyota buy. Want discount More

by Parkheung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Alvarado
Report | Print
Feb 08, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 04, 2022

My agent Esther helped me very well to get my first auto purchase and jorge the financial guy explained everything to me clearly. More

by mn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esther,Karla,Jorge
Report | Print
Mar 08, 2022 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 03, 2022

Very pleased with the service I received on Sunday. Everyone went out of their way to help us. Would definitely recommend! More

by Ramirez12494
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesperson, financial service
Report | Print
Feb 07, 2022 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 03, 2022

It's good dealerSalesman it's very kindly And smartCar It's good dealer Salesman it's very kindly And smart Car it's very good More

by Kingsmaintenance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not yet
Report | Print
Feb 07, 2022 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 02, 2022

Excelente servicio. Personal muy amable Gracias a todo Excelente servicio. Personal muy amable Gracias a todo el equipo que trabaja en Toyota Of Downtown! More

by Yolanda Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Alvarado, Lenin Calero, Michael Briseno, John Castro
Report | Print
Feb 04, 2022 -

Toyota of Downtown L.A. responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 01, 2022

The agent was very knowledgeable of what we’re asking and it was a hustle free transaction. More

by CHEDGARYL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Alvarado
Report | Print
Feb 03, 2022 -

Toyota of Downtown L.A. responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 01, 2022

Buen sé visio me dironlo que buscaba me atendiro bien grasias El carro me gustó mucho More

by Roberto.alva.222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Abraham
Report | Print
Feb 03, 2022 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 01, 2022

Toyota DTLA is amazing! Been a customer since 2019 and plan on using them forever. Just got my 2022 and the first service was a breeze as always, Delia was on top of it the moment I drove up. Thank you To More

by Candice Pence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Herrera Garcia
Report | Print
Feb 03, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 30, 2022

Car Advisor Dwayne Harris really took good care of me and my car. He was patient with my questions, friendly, and professional. This was my first time working with him and at the end of the day, I felt I cou More

by Ro Sez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Harris
Report | Print
Feb 01, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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