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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,852 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,852 reviews

January 20, 2022

Car was dirty, no full tank of gas, told me Apple car play was an option when is want not. More

by asolano
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other
Report | Print
Jan 24, 2022 -

Toyota of Downtown L.A. responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

January 20, 2022

Hola como estas megut el servicio quemediron me que agusto con la compra que hice More

by Roberto.alva.222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ned wollerman
Report | Print
Jan 24, 2022 -

Toyota of Downtown L.A. responded

Nos hace feliz escuchar que nuestro equipo se ocupó de usted y que todo salió muy bien. Esperamos verle otra vez en el futuro. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

January 20, 2022

Jacky Hercules. Is a real pleasant person you you guys have in the service department. I wish. All your employees were that kind& Courteous I would definitely come back to have my cars with DTLA More

by heribertogmartinez7
Recommend Dealer
Yes
Employees Worked With
Jackeline Hercules
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Jan 24, 2022 -

Toyota of Downtown L.A. responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 20, 2022

atienden bien y explican cada proceso de la compra y que es lo mas conveniente. More

by saulruiz418
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2022 -

Toyota of Downtown L.A. responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

January 20, 2022

Es la mejor marca y calidad la mejor atención y servicio y amabilidad de los empleados More

by Renenovoa2296
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham
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Jan 24, 2022 -

Toyota of Downtown L.A. responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

January 18, 2022

Great customer service, great people and very attentive. Definitely would recommend this dealer to everyone More

by ashleysanchez9815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklyn Rivas, Kevin Velazquez
Report | Print
Jan 20, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

January 14, 2022

The service was really great and the representative was very helpful with my car needs. More

by jennyg2195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Herrera-Garcia
Report | Print
Jan 19, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 13, 2022

They was good service and kindly answer about my annoying request. I can buy car to good price that they give good deal. More

by HORIHORI20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin chun
Report | Print
Jan 18, 2022 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

January 12, 2022

Best experience ever !!!! The Esther sale person is a amazing and understand person!!! You go girl. Thank you for this amazing Camry loving it. More

by APGAMES202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esther
Report | Print
Jan 13, 2022 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

January 11, 2022

I’m a wheelchair user and they were very accommodating and friendly. They have provided what I need and I’m very satisfied with the service. Thumbs up! More

by Doris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla salimbangon and Ben
Report | Print
Jan 13, 2022 -

Toyota of Downtown L.A. responded

We appreciate you for taking the time to give our dealership such an excellent star rating and for your wonderful review. It helps us to know that we are meeting the needs of our customers. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

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