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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,852 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,852 reviews

December 03, 2021

Muchas gracias por el excelente servicio y la atención. Estoy muy satisfecha con el caro que pedí. Gracias. More

by ANTONIA Moreno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
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Dec 07, 2021 -

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 02, 2021

Car Awsome Fantastic Fabulas Feliz Navidad Deal Wheels Present Best Cool Great Nice Lifetime Thanks More

by GONZALEZ1974148
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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Dec 03, 2021 -

Toyota of Downtown L.A. responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 01, 2021

They are extremely well organized and professional in the sales, service,finance department, clean environment. More

by COLECHRISTOPHER41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tania Guzman , Jimmy Choi
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Dec 02, 2021 -

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 01, 2021

Best customer service and pricing. Would recommend to everyone who is looking for a new or used vehicle. More

by Br1an729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Abraham
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Dec 03, 2021 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

November 25, 2021

I had a wonderful and easy experience purchasing my new truck from Toyota. My sales rep was amazing very easy-going negotiation did not take long. The finance manager was awesome! He gave me the right pack More

by Mike M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

November 25, 2021

EXCELENTE ATENCIÓN Y ME AYUDARON EN TODO GRACIAS. GUYS ESPERO AYUDAR A RECOMENDAR A MIS AMIGOS Y FAMILIARES FELIZ DÍA DE ACCIÓN DE GRACIAS More

by RONALDALEXZANDER012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vendedor
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Nov 30, 2021 -

Toyota of Downtown L.A. responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

November 25, 2021

Very professional courteous and helpful I would highly recommend this dealership to anyone looking for a Toyota. More

by richard@rjsmithconstruction.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

Nov 30, 2021 -

richard@rjsmithconstruction.com responded

Your survey is not exactly user friendly, but works. Again thanks for help.

November 24, 2021

Dealer and finance department very good and helpful. Would recommend to others buying a car. Better inventory than other dealers More

by PLANIT2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
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Nov 29, 2021 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

November 21, 2021

Your Salesman, James was proactive, articulate, communicative, willing to timely process my transaction with you. I am impressed. Thank you. More

by Chima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
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Nov 23, 2021 -

Toyota of Downtown L.A. responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

November 19, 2021

I have to said the sale person treat me like king and the really help me to get watt i one More

by crecinos1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

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