Toyota of Downtown L.A.

Buen servicio I may atentos los muchachos en especial jorge de finanzas I la verdad my content con el carro adquirido Toyota good price en buen servicio jorge de finanzas I la verdad my content con el carro adquirido Toyota good price en buen servicio More

Great experience with this team; thanks for the quick turnaround and picking me up from the station! The office environment was clean and comfortable, the perfect place to wait while the paperwork was be turnaround and picking me up from the station! The office environment was clean and comfortable, the perfect place to wait while the paperwork was being prepared. More

We got an awesome deal and great service ! Esther, the internet sales manager helped us out and understood what needs we had for a car. internet sales manager helped us out and understood what needs we had for a car. More

Excellent service! Met all needs. Vehicle came in and was taken care of to the fullest. Made visit pleasant and with ease. Will return in the future taken care of to the fullest. Made visit pleasant and with ease. Will return in the future More

Jasminne Lopez ,is very helpfull, she answered all my questions if there is a scale I would give her a 100! This was a great experience. questions if there is a scale I would give her a 100! This was a great experience. More

Great customer service! Richard helped me find my first car and was great at explaining how the cars worked and had great knowledge of each vehicle. car and was great at explaining how the cars worked and had great knowledge of each vehicle. More

Hank was friendly, quick to respond to emails and helpful during visit. However, the dealership forgot to deflate the tires, my new car left the lot with all 4 tires at 55 PSI, now I’m suspicious if they rea during visit. However, the dealership forgot to deflate the tires, my new car left the lot with all 4 tires at 55 PSI, now I’m suspicious if they really inspected everything before driving it off the lot. Also, if the finance guy says “can I ask you a silly question” just say NO. More

There is a girl named Maria Arroyo we talked about what I wanted to do in maintenance to my car and she offer me an extra service value in $517 well I said no from the beginning and that was because I didn’t wanted to do in maintenance to my car and she offer me an extra service value in $517 well I said no from the beginning and that was because I didn’t have that amount in my pocket. Once I got back to pick up my car they were charging me those $517 and I said why ... ? I went back to to talked to Maria Arroyo and she answer with her attitude “you gotta pay because you sign already “ in that moment I felt so bad because literally I blind signed that paper. Obviously she knew what she did. She took advantage and I swear that is not the first time she do that to a customer I requested a copy of that paper and I went to talked with other person and he helped me a lot. Thanks to him and God bless him so much. PLEASE whoever is reading this pay attention and be careful. Maria Arroyo doesn’t deserve to be working with customer service. Since She has attitude, She is Rude She is a THIEF More

OK. Ben: good. Jason: good. Car: good, so far (haven't driven it except for the drive from LA to SB). Thank you. 25 words. driven it except for the drive from LA to SB). Thank you. 25 words. More

They only think about them, they never comply with what they say in the end they come out with other things. and the payments are ridiculous. they say in the end they come out with other things. and the payments are ridiculous. More