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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,848 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,848 reviews

January 07, 2021

Ben is the best! Highly recommended his service!! Was able to save the 2021 sienna platinum for me! He said he had to hide it from others haha Thanks Ben! More

by NEWEXQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Girmay
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Jan 11, 2021 -

Toyota of Downtown L.A. responded

Thank you for your great review! We're glad to have Ben on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best,b David Shin - General Sales Manager - dshin@dtlamotors.com

January 05, 2021

Found car I wanted on their WEB Site and requested quote emailed to me. Quote arrived within 30 minutes and had the best price I could find after shopping around. Went to dealer and had a very pleasant an More

by JSPTEK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben-Sales
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Jan 06, 2021 -

Toyota of Downtown L.A. responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! David Shin - General Sales Manager - dshin@dtlamotors.com

December 30, 2020

Got the chance to work with Esther who sold us a 2018 RAV XLE at a really good deal! Originally my wife and I had looked at a 2015 RAV but after we took a look at the 2018, she made us an offer we couldn't r More

by CJPERALTA91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esther Zhang
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Dec 31, 2020 -

Toyota of Downtown L.A. responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Esther and our team were helpful during your visit and that you love your new 2018 Toyota RAV4. If you have any questions, please don't hesitate to reach out to us again. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

December 25, 2020

Professional, courteous and bent over backwards to please me and make my purchase a very happy experience. Outstanding customer service and customer satisfaction. Wouldn’t go to any other dealership. More

by ritay09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2020 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. David Shin - General Sales Manager - dshin@dtlamotors.com

December 24, 2020

Appreciate the 1st class service. Thanks to Matt Ayhan!! Excellent experience ; the day of pick- up was relatively easy and quick. I will keep you in mind for our next car! More

by DJALLISON
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ayhan
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Dec 29, 2020 -

Toyota of Downtown L.A. responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! David Shin - General Sales Manager - dshin@dtlamotors.com

December 22, 2020

Fantastic! Ricardo Rodriguez got me my dream car! Excellent service from ordering to the receiving of my RAV4 TRD OFF ROAD! I am beyond thrilled! More

by happydawgsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
Other Employees : Ricardo Rodriguez
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Dec 23, 2020 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and for giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. David Shin - General Sales Manager - dshin@dtlamotors.com

December 16, 2020

Great experience with Jin abs Jason! Eddie was also Great experience with Jin abs Jason! Eddie was also amazing with my after purchase care! Thank you so much! See you again when I need a new car! More

by JAKECRAWFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin, Jason, Eddie
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Dec 17, 2020 -

Toyota of Downtown L.A. responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. David Shin - General Sales Manager - dshin@dtlamotors.com

December 15, 2020

Quite satisfied with overall visit and service, called in before picking up/ signing everything less than 2 hours to complete. Only drawback no CD players in car. More

by hamoniousmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esther Zhang
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Dec 17, 2020 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, David Shin - General Sales Manager - dshin@dtlamotors.com

December 10, 2020

I came in for an appointment with Elmer and he was outstanding. He was able to get me into a new RAV4 2021 with a reasonable price!!! More

by MFCASTILLEJOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer
Report | Print
Dec 11, 2020 -

Toyota of Downtown L.A. responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Elmer and our team were helpful during your visit and that you love your new 2021 Toyota RAV4. If you have any questions, please don't hesitate to reach out to us again. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

December 10, 2020

Great and friendly customer service. Johnathan Ruiz and Gilmar are amazing and friendly sales reps. They are so friendly and they are the reason why I always return to the dealership to purchase a vehicle. More

by RA.BLAD11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilmar.
Report | Print
Dec 11, 2020 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

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