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Toyota of Downtown L.A.
Los Angeles, CA
1,848 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,848 reviews
August 04, 2020
Am really happy with this dealership, it’s so helpful, respectful and excellent in the way it helps the customer. Am really satisfied with service respectful and excellent in the way it helps the customer. Am really satisfied with service More
by ENAGAWA518
Verified CustomerEmployees Worked With
Raymond Lewis
July 22, 2020
Everything was handled professionally. I really appreciate the way Henk handled everything smoothly. Everyone was kind and professional. I am looking forward to coming back. appreciate the way Henk handled everything smoothly. Everyone was kind and professional. I am looking forward to coming back. More
by ELEN_ASLANYAN
Employees Worked With
Henk
July 16, 2020
car purchase Jin was fantastic to deal with! He made me feel so comfortable and at home at DTLA Toyota. I never felt rushed and I sensed Jin's patience and excelle Jin was fantastic to deal with! He made me feel so comfortable and at home at DTLA Toyota. I never felt rushed and I sensed Jin's patience and excellence in his knowledge of the Toyota product. More
by DOUGWHITTET
Employees Worked With
Jin
July 14, 2020
Had an awesome experience staff was so helpful professional!...I would definitely recommend Toyota of Downtown LA to whoever is in need of a car! Thank you again! professional!...I would definitely recommend Toyota of Downtown LA to whoever is in need of a car! Thank you again! More
by vandrea8869
Employees Worked With
Hank
July 12, 2020
Had some issues with my prius and Danny took care of everything professional, corteous and fast service. He told me the car will be ready the next day but instead he called me later that day that the ca everything professional, corteous and fast service. He told me the car will be ready the next day but instead he called me later that day that the car is ready for pick up. Now thats excellent service! Promising your customer that the car will be ready the next day but getting the car ready the same day is superb. Danny passed with flying colors twice! Thank you Danny and Toyota of Downtown La More
by PNOIZE24
July 09, 2020
Chris is in the wrong profession How is this guy a service manager? He is not friendly at all. He has a condescending way of speaking to clients. Very arrogant in his suit sitting in How is this guy a service manager? He is not friendly at all. He has a condescending way of speaking to clients. Very arrogant in his suit sitting in his office. More
by citizen90004
Employees Worked With
Christopher Cokonis
July 08, 2020
Great Experience with LA DTLA Toyota I had wonderful and swift experience purchasing the new vehicle. Thank you very much for big help from Ted Kim and Mr. Peter Kim. They are very frien I had wonderful and swift experience purchasing the new vehicle. Thank you very much for big help from Ted Kim and Mr. Peter Kim. They are very friendly and greatly helped by their experience and knowledge. More
by JEN
Employees Worked With
Ted Kim & Peter Kim
July 07, 2020
Great experience with purchase online. I found a 2020 Highlander XLE with everything that I was looking for on their website. Ji Suh helped me with the purchase of the vehicle after I call I found a 2020 Highlander XLE with everything that I was looking for on their website. Ji Suh helped me with the purchase of the vehicle after I called him to confirm that it was still available. Not only did he produce everything that was promised over the phone he even beat the quote I had from another dealer! More
by 91psalm4530
Employees Worked With
Ji Suh and his two assistants.
July 01, 2020
Great Rep for Costco Auto Purchase! This is the second year we purchased a car from Toyota of Downtown LA. We live in south Orange County, but we can tell you it was worth the drive. B This is the second year we purchased a car from Toyota of Downtown LA. We live in south Orange County, but we can tell you it was worth the drive. Both vehicles purchased were through the Costco Auto program. Last year, due to events beyond anyone's control, Hank Brautigam became our contact for the Costco Auto Program. It was a very good experience! Well, this year, when it was time to replace our 15 year old minivan, we personally requested the Costco Auto Program authorize that we contact Toyota of Downtown LA. We then reached out to Hank, because of our great experience last year. All went very smoothly. We purchased a 2020 Highlander in the color we wanted, with the accessories we wanted. We cannot thank Hank and Toyota of Downtown LA enough for the stress free experience! We love our cars and look forward to working with Hank again in the future! More
by NICK-RICHELLE
Employees Worked With
Hank Brautigam
