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Toyota of Downtown L.A.
Los Angeles, CA
1,734 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,734 reviews
October 30, 2018
Tacoma Service I am very satisfied with the great customer services that everyone provides. Even the mechanic was amazing. I had a question on regards to the service I am very satisfied with the great customer services that everyone provides. Even the mechanic was amazing. I had a question on regards to the service and he came out and was very detailed, professional and a gentleman. I will request him on the next service appointment. Thank you Toyota staff, you all do a great job in keep your customers happy. More
by LUPE
Verified Customer
Helpful October 30, 2018
Customer servuce Toni Hernandez was great, he took care of my vehicle needs and they finished serving my car in the time frame we agreed on. Very professional personal Toni Hernandez was great, he took care of my vehicle needs and they finished serving my car in the time frame we agreed on. Very professional personal. Aka for Toni for any of your vehicle services. More
by JOSE.MATEO83
October 29, 2018
great service fast..friendly.great service. when you go in..they greet you. they ask if u need help. they show u ur perfect car. then u go home very happy with ur p fast..friendly.great service. when you go in..they greet you. they ask if u need help. they show u ur perfect car. then u go home very happy with ur purchase More
by ALEJANDROADAME81
Employees Worked With
Wilson Barrios, Aurelio Lopez, Oscar Sorto
October 29, 2018
Terrific Internet Department Philip Kim provides straightforward numbers and made it easy to buy a new Sienna. I highly recommend contacting Philip for your next Toyota. After wor Philip Kim provides straightforward numbers and made it easy to buy a new Sienna. I highly recommend contacting Philip for your next Toyota. After working with three other Toyota dealerships Internet Departments, I found Toyota Downtown LA to be not only aggressive in pricing but also the easiest to work with. More
by chooseyo
Employees Worked With
Yhonier Mora, Bryan Kennedy, Philip Kim
October 29, 2018
Great Definitely better at negotiating with downtown LA over other cities i would definitely recommend this toyota dealership They work with your budget a Definitely better at negotiating with downtown LA over other cities i would definitely recommend this toyota dealership They work with your budget and give you a reasonable monthly payment More
by jessica_tor15
Employees Worked With
Elizabeth Cortez, James Mcgillivray
October 29, 2018
Great customer service. Very friendly. The dealer has a great customer service. They have vey friendly staff that know very well to answer all your questions. Very fast and friendly service The dealer has a great customer service. They have vey friendly staff that know very well to answer all your questions. Very fast and friendly service. More
by RA.BLAD11
Employees Worked With
John Castro, Aurelio Lopez, Marco Lopez, Oscar Sorto
October 29, 2018
Excellent Me John Castro was very helpful when I came for my regular service every one was very nice to me costumer service was excellent good job Me John Castro was very helpful when I came for my regular service every one was very nice to me costumer service was excellent good job More
by ELNORA.OSEGUERA
Employees Worked With
John Castro
October 29, 2018
Excellent All the way browsing around the dealers near LA, but the price and finance rate were the best. And Philip Kim, the sales guy and Georges Kalaja, the All the way browsing around the dealers near LA, but the price and finance rate were the best. And Philip Kim, the sales guy and Georges Kalaja, the finance guy are super kind and friendly. More
by mp2888
Employees Worked With
Richard Silva, Georges Kalaja, Philip Kim
October 29, 2018
They did not check what I needed to be check. I had a plug-in Prius and my charging cable was not working so I brought in my car to the place. They kept my car from 10am to 4pm and let me know th I had a plug-in Prius and my charging cable was not working so I brought in my car to the place. They kept my car from 10am to 4pm and let me know that the car is fine but the cable is not working and it's not under warranty. That day I took my car back and find out that the cable is actually working but my outlet is not. This means that Toyota DTLA NEVER checks my cable AT ALL during 6 hours that they kept my car there. More
by BUYFERN
Employees Worked With
John Castro
October 29, 2018
Great customer service I needed a new starter for my car. I dropped my car off around 11am and a few hours later it was ready. Mike Briseno was able to get me a rental so th I needed a new starter for my car. I dropped my car off around 11am and a few hours later it was ready. Mike Briseno was able to get me a rental so that I would not have to miss too much work. Thank you Mike!! More
by ALEXANDERMOORE
Employees Worked With
Michael Briseno
