Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Downtown L.A.
Los Angeles, CA
2,023 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,023 reviews
November 02, 2018
Customer satisfaction Mike Briseno is fun to deal with. He really made sure that his customers' satisfaction is met to the highest excellent level. He will be one of the Mike Briseno is fun to deal with. He really made sure that his customers' satisfaction is met to the highest excellent level. He will be one of the reasons I will come back to Downtown Toyota for future service More
by PRECY228
Verified CustomerEmployees Worked With
Michael Briseno
November 02, 2018
Super helpful caring and understanding. Super helpful caring and understanding good chooses of cars in price range no matter the credit score thank you Toyota of downtown LA for your help an Super helpful caring and understanding good chooses of cars in price range no matter the credit score thank you Toyota of downtown LA for your help and services. More
by STEVENAMEZCUA24
Employees Worked With
Other Employees :
Aman Abraham, Carlos Badosa, Jaime Perez
November 02, 2018
Great Service Thank you Roger for your help with my car. Great service. Very friendly and helpful. Was very prompt and called to update me on my car. Thank you Roger for your help with my car. Great service. Very friendly and helpful. Was very prompt and called to update me on my car. More
by Unknown827
Employees Worked With
Roger Omine
November 01, 2018
It was great They were very helpful and answered all my questions. Any doubts were quickly put to rest. I highly recommend my sales person and the dealership. They were very helpful and answered all my questions. Any doubts were quickly put to rest. I highly recommend my sales person and the dealership. More
by ERIKA.MUNGUIA
Employees Worked With
Wilson Barrios, Aurelio Lopez, Oscar Sorto
October 31, 2018
Exelente Me trataron muy bien El sr wilson muy amable si recomendaria este dealer todo personal son muy amables a todos los ke me atendieron muchas gracias.. Me trataron muy bien El sr wilson muy amable si recomendaria este dealer todo personal son muy amables a todos los ke me atendieron muchas gracias.. More
by GUSTAVOGARCIA1976GG74051
Employees Worked With
Wilson Barrios, Willder Reyes, Oscar Sorto
October 31, 2018
My First Maintenance Appt. Customer service is great, I felt at home, very clean, comfortable waiting area, good coffee, popcorn, and service was only hour and a half...... Next Customer service is great, I felt at home, very clean, comfortable waiting area, good coffee, popcorn, and service was only hour and a half...... Next appt is months away I love my car. More
by SHERRYJERNIGAN95
Employees Worked With
Norma Lopez, Edgardo Perez, JC Pedroza, Michael A Ramirez
October 31, 2018
Satisfying and fast The service center makes sure to take care of my car in a timely manner and see that my needs are met. I will continue bringing my car here even after The service center makes sure to take care of my car in a timely manner and see that my needs are met. I will continue bringing my car here even after my warranty runs out More
by BIZABETH895
Employees Worked With
Other Employees :
Jose Ramirez, Jose Banuelos, John Castro, Julio Garcia
October 30, 2018
Customer servuce Toni Hernandez was great, he took care of my vehicle needs and they finished serving my car in the time frame we agreed on. Very professional personal Toni Hernandez was great, he took care of my vehicle needs and they finished serving my car in the time frame we agreed on. Very professional personal. Aka for Toni for any of your vehicle services. More
by JOSE.MATEO83
October 30, 2018
Thank you Jose was great and helpful! He was especially helpful with ordering my courtesy uber to and from the dealership. I would recommend him for future visi Jose was great and helpful! He was especially helpful with ordering my courtesy uber to and from the dealership. I would recommend him for future visits. More
by jenncan89
Employees Worked With
Jose (helped me with my 10,000 service)
October 30, 2018
Tacoma Service I am very satisfied with the great customer services that everyone provides. Even the mechanic was amazing. I had a question on regards to the service I am very satisfied with the great customer services that everyone provides. Even the mechanic was amazing. I had a question on regards to the service and he came out and was very detailed, professional and a gentleman. I will request him on the next service appointment. Thank you Toyota staff, you all do a great job in keep your customers happy. More
by LUPE
