Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,833 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Contact Dealership
View Awards

1901 S Figueroa St

Los Angeles, CA

90007

Directions

By Type

Showing 1,833 reviews

April 07, 2025

I’ve been coming to Toyota of DTLA for 7 years. This time the customer service was awful. I’ve had this service advisor before and he has the worst customer service/ attitude ever. He dismissed my More

by egalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toni Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us. We understand how important customer service is and appreciate your feedback regarding your recent visit to Toyota of Downtown L.A. Your concerns about the service you received and the attitude of the advisor will be taken seriously, as we strive to improve our standards continually. We value your loyalty over the past seven years and hope to regain your trust in the future. Thank you for your insights. Sincerely, The Toyota of Downtown LA Team

April 06, 2025

Carla our sales manager was very professional and easy to talk to Everybody was nice through the whole process. More

by Joboy57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla S
Report | Print
Apr 06, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback! We’re thrilled to hear that our sales manager provided you with a professional and friendly experience at Toyota of Downtown L.A. Our team strives to make the car buying process enjoyable, and it’s great to know we succeeded. We look forward to seeing you again! Sincerely, The Toyota of Downtown LA Team

April 03, 2025

Very good service from the car salesman that helped us find a car we wanted. More

by Armando
Recommend Dealer
Yes
Employees Worked With
Erick Alvarez
Report | Print
Apr 03, 2025 -

Toyota of Downtown L.A. responded

Thank you for the great review! We're thrilled to hear that you received excellent service from our sales team at Toyota of Downtown L.A. and found the car you wanted. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team

April 03, 2025

Super friendly staff! Very clean place! I am satisfied with my purchase! Will definitely recommend this dealer More

by CAROLINAROMAN82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Villatoro
Report | Print
Apr 03, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We are thrilled to hear that you found our staff friendly and our facility clean. Your satisfaction with your purchase means a lot to us at Toyota of Downtown L.A. We truly appreciate your recommendation and look forward to welcoming you back for any future needs! Sincerely, The Toyota of Downtown LA Team

April 03, 2025

Everyone was very nice and knowledgeable and mad my car buying experience wonderful. Dealership was nice and clean! More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duban,Carla,Marcel,Oscar
Report | Print
Apr 03, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're delighted to hear that you had a great car buying experience at Toyota of Downtown L.A. with our friendly and knowledgeable team. We take pride in maintaining a clean and welcoming dealership. We look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team

March 29, 2025

Excelent services siempre tranta bien a la gente les recomiendo ellos siempre ayudan cuando puedan More

by riodeglorialosangeles7
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Toyota of Downtown L.A. responded

¡Gracias por tu comentario! Apreciamos mucho que compartas tu experiencia positiva con Toyota of Downtown L.A. Nos alegra saber que nuestro equipo siempre te brinda el apoyo que necesitas. Esperamos verte nuevamente pronto y no dudes en recomendarnos a tus amigos y familiares. ¡Hasta la próxima! Sincerely, The Toyota of Downtown LA Team

March 27, 2025

Friendly and went out of their way to help me David and Esther were great with sales and financial assistance. Awesome More

by TORIJHEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Esther
Report | Print
Mar 29, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that David and Esther provided you with great service during your experience at Toyota of Downtown L.A. Our team always strives to go above and beyond to assist our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

March 13, 2025

Carlos was good help and thanks to him I got my dream truck. Thanks you More

by uliseslpz95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos sales representative
Report | Print
March 13, 2025

Great service when I ask about the car I m interested they answer fast and accurate More

by joseluisz53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback! We appreciate you choosing Toyota of Downtown L.A. and are thrilled to hear that you received fast and accurate answers regarding your vehicle interests. We look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team

March 05, 2025

Kind and nice service. Explained everything I want to know. He listened all my concerns and answered to questions. More

by jenajune88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ryu
Report | Print
Mar 07, 2025 -

Toyota of Downtown L.A. responded

Thank you for your kind words! We're glad to hear that you received such attentive service at Toyota of Downtown L.A. It’s great to know that your questions were addressed and your concerns were listened to. We appreciate you taking the time to share your experience and look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

1
2
3
...
184