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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,942 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,942 reviews

February 27, 2026

The employees were very nice. I like that there’s someone greeting you when you first arrive More

by KTODD92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2026 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We’re delighted to hear that you had a positive experience at Toyota of Downtown L.A. and appreciated our friendly team and greeting upon arrival. We look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

February 26, 2026

Tania was the best salesperson to go to if you need a new or used car. She gets straight to the point and understands your needs. More

by florangel104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tania
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Feb 27, 2026 -

Toyota of Downtown L.A. responded

Thank you for your feedback! We're thrilled to hear that Tania provided you with such excellent service at Toyota of Downtown L.A. Her dedication to understanding our customers' needs is truly commendable. We hope to assist you again in the future. Sincerely, The Toyota of Downtown LA Team

February 21, 2026

Albert Lara made car buying incredibly easy. No hassle, no pressure and straightforward deal Albert Lara very professional and kind attitude made it the best car buying experience I've had More

by Antioch60
Recommend Dealer
Yes
Employees Worked With
Albert Lara
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Feb 22, 2026 -

Toyota of Downtown L.A. responded

Thank you for your kind words! We're glad to hear that you had a wonderful car buying experience with Albert at Toyota of Downtown L.A. Our team strives to make the process as easy and straightforward as possible. We appreciate your feedback and look forward to welcoming you back for any future needs! Sincerely, The Toyota of Downtown LA Team

Mar 01, 2026 -

Antioch60 responded

I want to thank to Albert and Tania. They made a follow up call to make sure everything was fine and if I needed anything. Two weeks later Tania contacted me and asked if I needed any help with my Grand Highlander. I want to thank them again for their service and kindness

February 18, 2026

Patient and friendly He is a great young man who is very friendly and patient in communication (because we don't speak the same language). I am very satisfied with this car purchase activity. More

by Wenying890111
Recommend Dealer
Yes
Employees Worked With
Daniel Carrillo
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Feb 19, 2026 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review, Wenying! We’re thrilled to hear that you had a positive experience with us at Toyota of Downtown L.A. and that our team member was able to assist you effectively, despite the language barrier. We appreciate your feedback and look forward to seeing you again soon for your next car purchase. Sincerely, The Toyota of Downtown LA Team

February 13, 2026

Tania was excellent, she gave us a excellent service Tania explain to us all the concerns I have More

by Myrnavall73
Recommend Dealer
Yes
Employees Worked With
Tania
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Feb 14, 2026 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review, Myrna! We’re thrilled to hear about your positive experience with Tania at Toyota of Downtown L.A. It’s great to know she provided you with excellent service and addressed all your concerns. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team

February 07, 2026

The salesman wasn't too pushy very helpful and straightforward. Try to get us the best deal out the door. More

by rubensaenz1987
Recommend Dealer
Yes
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Feb 07, 2026 -

Toyota of Downtown L.A. responded

Thank you for your kind words, Ruben! We’re pleased to hear that our salesman was helpful and straightforward in getting you the best deal at Toyota of Downtown L.A. We appreciate your feedback and look forward to assisting you again in the future. Feel free to share your experience with others! Sincerely, The Toyota of Downtown LA Team

February 06, 2026

The employees appeared to be so entitled and not in need of your business. While we were sitting there, at least 3 other people were having issues. More

by Sierra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Lopez, Esther Zhang and Richard
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Feb 07, 2026 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience, Sierra. We appreciate your feedback regarding the service you received at Toyota of Downtown L.A. We understand that customer service is crucial, and it’s concerning to hear about the issues you witnessed. Our team encourages you to reach out to us directly so we can discuss your concerns and work towards improving our standards. Your experience matters to us, and we hope to have the opportunity to serve you better in the future. Sincerely, The Toyota of Downtown LA Team

February 05, 2026

Very good seller and very friendly Very good seller and very friendly excellent work help with all the doubts of the purchase More

by zeveaya80
Recommend Dealer
Yes
Employees Worked With
Elias
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Feb 06, 2026 -

Toyota of Downtown L.A. responded

Thank you for your kind words! We truly appreciate your positive feedback about your experience at Toyota of Downtown L.A. We're glad to hear that you found our team friendly and helpful throughout your purchase. We hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

February 04, 2026

I took my vehicle to get serviced for the transmission fluid. They charge me 400 and something dollars then a week later the check engine light came on due to the transmission service. My truck was shakin More

by jjjln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The employee is not list
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Feb 05, 2026 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us. We understand how frustrating it can be when service issues arise, especially after a recent visit for your transmission fluid. Your feedback is important, and we want to ensure that your concerns are addressed. We encourage you to reach out to us directly at Toyota of Downtown L.A. so we can discuss your truck's situation and explorer potential solution together. We appreciate your input and hope to regain your trust. Sincerely, The Toyota of Downtown LA Team

February 04, 2026

It was a good experience They did easy my experience purchasing the car It was fast and kind More

by Edideleon15
Recommend Dealer
Yes
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Feb 05, 2026 -

Toyota of Downtown L.A. responded

Thank you for your feedback, Edi! We're glad to hear that your experience at Toyota of Downtown L.A. was good and that the purchasing process was fast and kind. We appreciate your support and hope to assist you again in the future! Sincerely, The Toyota of Downtown LA Team

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