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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,734 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,734 reviews

March 07, 2024

Excellent service by Carla Excellent service by Carla, the sales person as well as the entire staff. I'm very happy working and buying from you guys More

by SONNYTAHA
Recommend Dealer
Yes
Employees Worked With
Carla
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Mar 08, 2024 -

Toyota of Downtown L.A. responded

Sonny, thank you for taking the time to share your feedback. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

Helpful 1
March 04, 2024

Amazing service ! This technician is really knowledgeable about cars! Best technician at Toyota ! Best technician in LA ! Worked on my car quick, runs way better than More

by MI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Betton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for your excellent input! I am proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that we can assist you with! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

Helpful
March 03, 2024

Excellent experience. He was really helpful He answered all questions we have. Kindly and professionally. I definitely recommend More

by Kaplanevrim
Recommend Dealer
Yes
Employees Worked With
Mr Mehmet
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Mar 05, 2024 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

Helpful
March 02, 2024

The only reason why I keep coming back is because I know Abraham McNiel will take good care of my car! I trust no one else to keep me updated with what is happening and the things I need to take care of my More

by Jenna.bernal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham McNiel
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Mar 05, 2024 -

Toyota of Downtown L.A. responded

Thank you for the positive review, Jenna, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

Helpful
February 29, 2024

Very good dealership. The staff is polite and efficient. They never try to up sell you or add frivolous things to your bill. The waiting are is neat and clean as are the r More

by JoLa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Thompson
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Mar 04, 2024 -

Toyota of Downtown L.A. responded

To say thank you is not enough, JoLa! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Toyota of Downtown L.A. again! Sincerely, The Toyota of Downtown LA Team

Helpful
February 29, 2024

They were really help ful I got a lot of help from Alexander I feel that I got the best deal More

by Celiabermudez7563
Recommend Dealer
Yes
Employees Worked With
It was a guy but i did got got his name
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Feb 29, 2024 -

Celiabermudez7563 responded

Alexander Perez was a great help got me a good deal

Feb 29, 2024 -

Celiabermudez7563 responded

Great person help me a lot with a great deal

Helpful
February 28, 2024

Attentive and informative, work hard to get issue fixed. Walked me step by step process More

by Nekson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

Helpful
February 22, 2024

They are Good I made a deal with a woman named Joanna on the Internet. And, I visited the downtown dealer the next day. And I finished the deal right away. I bought the car for the price Joanna suggested. I More

by Han2neyo
Recommend Dealer
Yes
Employees Worked With
Joanna and 2 more peoples
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Feb 26, 2024 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, The Toyota of Downtown LA Team

Helpful
February 22, 2024

I have a bad experience here at this car dealer and no recommendation to this place More

by giovanni_agr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Esperanza Romero
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Toyota of Downtown L.A. responded

Giovanni, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together to resolve this. Sincerely, The Toyota of Downtown LA Team

Helpful
February 17, 2024

Long day. ......but they made it happen for me Longer than malasus Martha was fabuloussssssssssssssss hunnieee More

by Glenncoco93
Recommend Dealer
Yes
Employees Worked With
Martha
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Feb 21, 2024 -

Toyota of Downtown L.A. responded

Thanks for your great review, Glenn. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

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