Toyota of Downtown L.A.

Oil change only and sometimes I need service the brake too and the time is first come first service and check oil transmission for a car and sometimes I need service the brake too and the time is first come first service and check oil transmission for a car More

Excellent Me John Castro was very helpful when I came for my regular service every one was very nice to me costumer service was excellent good job Me John Castro was very helpful when I came for my regular service every one was very nice to me costumer service was excellent good job More

Excellent customer service From scheduling the appointment, to the greeting, waiting time, facilitating transportation (free ride) and specially the professional and caring cust From scheduling the appointment, to the greeting, waiting time, facilitating transportation (free ride) and specially the professional and caring customer service I received by a smart and caring young lady, I can only say I am happy to drive a Toyota! More

Great customer service. Very friendly. The dealer has a great customer service. They have vey friendly staff that know very well to answer all your questions. Very fast and friendly service The dealer has a great customer service. They have vey friendly staff that know very well to answer all your questions. Very fast and friendly service. More

Great service and fast! The waiting area needs some adjusting! I was watching tv and this man sat right infront me and since the chairs are big he blocked my view. Also a g The waiting area needs some adjusting! I was watching tv and this man sat right infront me and since the chairs are big he blocked my view. Also a guest was on the phone for over 30 mins and everyone near him could hear his conversations, very annoying. More

Check up on car driving funky. The experience was great. Fast no problems getting in and out with my vehicle the staff is friendly and very helpful I would and have recommended Toyo The experience was great. Fast no problems getting in and out with my vehicle the staff is friendly and very helpful I would and have recommended Toyota of DTLA to friends and co works keep up the great job. More

Great Definitely better at negotiating with downtown LA over other cities i would definitely recommend this toyota dealership They work with your budget a Definitely better at negotiating with downtown LA over other cities i would definitely recommend this toyota dealership They work with your budget and give you a reasonable monthly payment More

Terrific Internet Department Philip Kim provides straightforward numbers and made it easy to buy a new Sienna. I highly recommend contacting Philip for your next Toyota. After wor Philip Kim provides straightforward numbers and made it easy to buy a new Sienna. I highly recommend contacting Philip for your next Toyota. After working with three other Toyota dealerships Internet Departments, I found Toyota Downtown LA to be not only aggressive in pricing but also the easiest to work with. More

Terrible service I went there to fix my cracked winshield and they made me wait like two weeks for a response. After all that time they send me a text message saying t I went there to fix my cracked winshield and they made me wait like two weeks for a response. After all that time they send me a text message saying that they cannot do it because it was a rock that broke the winshield. And that’s not true, I told them the windshield cracked because of the hot wheather but nobody cared. Really bad experience. I tried to explained them what happened but they didn’t listen to me. They just wanted the money, they wanted me to pay. Toyota had to cover that since there was something wrong with the winshield From factory. I don’t know what else to do, they don’t care about the costumer... they CARE about the MONEY. Where is Toyota Care? Where is the smily faces we see in Toyota commercials? Terrible and sad experience. More

great service fast..friendly.great service. when you go in..they greet you. they ask if u need help. they show u ur perfect car. then u go home very happy with ur p fast..friendly.great service. when you go in..they greet you. they ask if u need help. they show u ur perfect car. then u go home very happy with ur purchase More