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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,953 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,953 reviews

May 04, 2024

Everything was great. Very nice agents , very good service. thanks God Bless you. God bless your bussiness More

by Jesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin
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May 07, 2024 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Jesus. Sincerely, The Toyota of Downtown LA Team

May 03, 2024

Excellent service …good attitude …. great service ……explains good …great customer service …good dealership …good staff ..excellent sale representive More

by ELSAGONZALES1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Castellón
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May 07, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us, Elsa! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

May 03, 2024

Thank you for salesman take good care and good service. My and I will come for next car. More

by Kevindiep2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cokonis, Jonathan Lopez Camacho
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May 07, 2024 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Kevin! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

May 03, 2024

Friendly ppl and no pressure from sales associates , andres Vázquez was extremely helpful on my purchase. More

by Juanportillo918
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Vasquez
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May 07, 2024 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Juan! We are very happy to hear that Andres could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

May 02, 2024

My experience at the dealership was great from the salesperson to financing department. Everyone was nice and helpful. More

by tulips4dlew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esther Zhang
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May 06, 2024 -

Toyota of Downtown L.A. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Toyota of Downtown LA Team

May 01, 2024

Ben Girmay is amazing this my 10th Toyota, I’ve leased from him. 4 Highlander’s, 5 Camry’s one Venza.. More

by john
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Girmay
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May 03, 2024 -

Toyota of Downtown L.A. responded

John, thank you for your loyalty to our dealership and for taking the time to write this review. Ben’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Toyota of Downtown LA Team

April 28, 2024

I reviewed this dealership 2 months ago after a great experience with Gary. This experience was not that. I was quoted $295 for the battery before service. They did not update the tracker, so when I aske More

by colbuchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toni Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Toyota of Downtown L.A. responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit. Please contact us at your earliest convenience. Sincerely, The Toyota of Downtown LA Team

April 26, 2024

Very well organized with their handling of customers in the lobby. Professional and polite staff. More

by MARCELAMAGANA18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ziomara Menjivar and Alex in financing.
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Apr 30, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

April 24, 2024

Xiomara and Esther we so helpful and they were best! I was In and out of the dealership More

by WEL38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiomara
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Apr 26, 2024 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

April 19, 2024

They were very nice, had provided a nice waiting area with snacks and comfortable seating. Our Salesperson Marcello went above and beyond to get my deal finalized. More

by S.SHUCK
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Department- Marcello
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Apr 23, 2024 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

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