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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,739 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,739 reviews

May 04, 2023

Conveniently located to my home and work to provide service to my auto in a timely manner. More

by joycelouden07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Toyota of Downtown L.A. responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. I would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. I look forward to hearing from you. Thank you! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 03, 2023

5 5 5 Gary was informative and shared facts that related to my vehicle. He told me of my options and was very helpful and professional. More

by Rhilrhoze520@aol.com
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Kamoshida
May 05, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 03, 2023

Helpful easy gets the car look at fast good at explaining things on what the car needs More

by Albertb156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Toyota of Downtown L.A. responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 02, 2023

Gary Kamoshida customer service and knowledge is above and beyond. The best experience I have ever had at DTLA Toyota. More

by Hoorah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 02, 2023

Alex is the best. He knows everything about a Toyota car. I always look for him whenever I have a car check. He always looks after me and my requirements. More

by Ramonaantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 02, 2023

Jimmie was great. Very transparent and communicative. Thanks for everything Jimmie! This was a good experience More

by jakemunk@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Saucedo
May 04, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 01, 2023

Erick went above and beyond to help me get my truck serviced and back on the road as soon as possible. He was an exceptional communicator, and I will definitely be working with him in the future too. T More

by sbarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Cordova
May 03, 2023 -

Toyota of Downtown L.A. responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Toyota of Downtown L.A. special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 01, 2023

Súper amables muy atentos recomendado al 100% la atención fue lo máximo una experiencia muy buena More

by Paula panameno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabel
May 03, 2023 -

Toyota of Downtown L.A. responded

Muchas gracias, Paula, que tenga un día exelente! Sincerely, The Toyota of Downtown LA Team

May 01, 2023

Alex has been helpful, responsive, and professional every time I come in for service. He sends updates, follows up, and takes the time to answer any questions I have. More

by JB
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review, JB! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 01, 2023

Alex turned a nightmare into something easy. He was super organized, and everything happened so easily, as if by itself. He managed to get me the part literally months before my spot on the wait More

by kroj
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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