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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,953 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,953 reviews

August 17, 2023

Maria Arroyo has gone above in beyond to help out with the process of My mother's 2023 Tacoma. You really appreciate people like her that actually care about there customers. You can actually feel she i More

by jlcarrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

August 17, 2023

C o o l, c h i l l, interesting, awsome I'd say lol More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned
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Aug 21, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review, Steve! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

August 16, 2023

This was my first time at this location and it was pleasant. Gary was friendly and kept me informed about my car from drop off to pick up. He was patient and answered the questions I had. He also ensu More

by Fabiola
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Toyota of Downtown L.A. responded

Fabiola, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 15, 2023

Good and well organized. I like Toyota Downtown La for their steadfast. They are always willing to serve public. More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

August 15, 2023

The car service department is organized and well-run. The servicing was well-done, though it was expensive. More

by AliL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
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Aug 17, 2023 -

Toyota of Downtown L.A. responded

Thank you for the great feedback and kind compliments, Alil! I appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 15, 2023

Service was great she kept me up to date with my car. Would go back every time. More

by Miriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review, Miriam! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 14, 2023

Excelente servicio Franklin es es mejor vendedor, busca ayudar en todo lo que se pueda para que uno pueda salir feliz con su nuevo carro, este es mi segundo carro con este vendedor estoy muy agradecida More

by Ana Campos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin
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Aug 16, 2023 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sinceramente, The Toyota of Downtown LA Team

August 14, 2023

Thank you nice job and he gave my truck a time and show me how he work in my truck More

by Jorge mena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out, Jorge! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

August 13, 2023

Maria Arroyo, Me ayudo muy bien en todo. me esplico como estaba el carro y que es lo que necesitaba. estoy muy contento con ella. el next apoiment lo voy hacer con Ella. More

by jrivera9553@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodolfo Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

August 13, 2023

In my experience with this dealership, it has been great. Their service has been wonderful, they've been very kind, and had amazing customer service. One of their sellers, Felipe, was very attentive and ver More

by JoseGomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Leyva
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Aug 15, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us, Jose! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

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