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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,839 reviews

June 11, 2023

Great, reliable service, always give you the best attention possible. I love working with Toyota of downtown! More

by Jmbonilla0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 11, 2023

Well maintained and Juan was very helpful with my trade and getting me approved. Felt like I actually became part of something big. More

by LAIMPERIAL21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
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Jun 13, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

June 10, 2023

Jose was very rude and should be trained on how to talk to guests. I asked why my vehicle wasn’t ready and he brushed me off and told me to ask the front desk people. More

by DtlaToy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Francisco
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Jun 13, 2023 -

Toyota of Downtown L.A. responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 10, 2023

Gary really helped me out when I needed it! He’s communication was on point and I got my car ready in time to go to my next appointment! More

by caarolynvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Pelayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 09, 2023

They sold me a used car that had minor damages but didn’t report it to us More

by Xomittchyy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used car dept
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Jun 13, 2023 -

Toyota of Downtown L.A. responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Toyota of Downtown LA Team

June 09, 2023

Barry is my go to guy! I always appreciate his honesty and assistance when my car needs servicing. My car is handled with car by the whole Toyota of DTLA staff, and that wh More

by Tamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review, Tamika! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 09, 2023

Thank you for the assistance! Great Lithia Motors dealership to go to for maintenance :) highly recommend. More

by gonzalezgenovez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy torres
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Jun 13, 2023 -

Toyota of Downtown L.A. responded

I cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 09, 2023

Alex Anaya was very professional and helpful in explaining the issue with my car. Great service More

by Star Plaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 08, 2023

I enjoyed how they treated me and where able to help me very well and fast More

by John John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Carillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Betton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Chavira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Camorlinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Blanco-Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Cordova
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Jun 12, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review, John! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

June 08, 2023

Jonathan provided great service and got straight to the point of my car, which I always appreciate. More

by TomDvine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Toyota of Downtown L.A. responded

Tom, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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