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Toyota of Downtown L.A.

Los Angeles, CA

4.6
1,835 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,835 reviews

March 21, 2023

Gary is Very professional he did a great job. Good communication the price was expensive but I'm happy whit my Tacoma Thanks guys I see you for my next control service on my truck More

by Alexander Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 21, 2023

good but I think it could be better, try to give the best diagnosis of the car, both what it needs the most and explain what they did in it and what is missing at the end of the delivery of the car. More

by SrCruz
Recommend Dealer
Yes
Employees Worked With
Carlos Pelayo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience as well as your feedback! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 20, 2023

This dealership has been efficient and responsive in meeting my service needs. Alex Anaya was very helpful in guiding me though the process More

by whitcomb.hayslip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Toyota of Downtown L.A. responded

Whitcomb, thank you for sharing this great feedback with us. I feel our service department is what makes Toyota of Downtown L.A. special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 19, 2023

Sales manager Ji Suh was excellent, he made my car buying a very pleasant and easy experience. He is knowledgeable, friendly and helpful. This was a great experience thanks to Ji and his two associates. More

by dennis_mcfadden
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ji Suh
Mar 21, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to share your feedback regarding your experience at Toyota of Downtown L.A. and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Toyota of Downtown LA Team

March 19, 2023

Erick is always so helpful whenever I have something come up with my vehicle! Attentive, personable, friendly… could go on but thank you, Erick!! I will be back :) More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Cordova
Mar 21, 2023 -

Toyota of Downtown L.A. responded

The member of the team you have mentioned is truly a valuable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 19, 2023

Toyota downtown. L.A. En mi experiencia tienen un trato muy amable personal muy profesional Contestaron todas mis dudas durante mi compra lo recomiendo tratan d More

by ROSARIOCASTRO2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ventas
Mar 21, 2023 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

March 19, 2023

Danny was very kind and professional. He has great communication and explained what was going to be done on my car. More

by Eve97
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

March 19, 2023

Gary was very professional, knowledgeable and a gentleman. He was concise, honest, trustworthy and his team delivered fast exactly what was promised. More

by Martinos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 17, 2023

Joao Kim was very efficient in solving the problem. Love it when people know how to solve problems. Communicative, courteous, and answered to all of my questions. Thank you! More

by JL
Recommend Dealer
Yes
Employees Worked With
Joao Kim, Jose Francisco
Mar 21, 2023 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 16, 2023

Toyota of DTLA has provided me the best experience I’ve ever had at a dealership. Excellent customer service and very helpful staff in sales. A huge thank you to Ji Suh, he was very professional and he mad More

by cammyra2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hi Suh
Mar 20, 2023 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

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