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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,835 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,835 reviews

March 05, 2023

Just excellent service, amazing customer service. Definitely recommend to friends/family. Way to go Maria!! You’re what makes Toyota a great choice More

by Alvarezrivera561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Sanchez, Blanca Torres
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Mar 07, 2023 -

Toyota of Downtown L.A. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 05, 2023

It’s amazing, everybody were so lovely and nice and they offered me big deals according to my needs. More

by ILSI_VENTURA24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Chavira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe
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Mar 07, 2023 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

March 04, 2023

Hello Toyota of Downtown! I would like to thanks to your teams work, but one special to Alex. I remember when I went to the dealer, he helped to get my favorite car and also t More

by bears.mat19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 07, 2023 -

Toyota of Downtown L.A. responded

The member of the team you have mentioned is truly a valuable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Toyota of Downtown LA Team

March 04, 2023

Great service, sales person and store manager helped and answered all my questions. Thank you for everything. More

by LOPEZ90061
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tania
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Mar 07, 2023 -

Toyota of Downtown L.A. responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Toyota of Downtown LA Team

March 04, 2023

Very professional, and willing to help. My visit went smooth. I'm glad I picked toyota of DTLA to go to. Thanks. More

by Garmonj27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Toyota of Downtown L.A. responded

I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 04, 2023

Erick was quick efficient and thorough. And he kept me posted on status and even thought of a couple of things that were needed with my out of state registration. Solid guy More

by Roger of south bay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Cordova
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Mar 07, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 02, 2023

Toyota of Downtown L. A. provided excellent service and was a pleasure to purchase a car from. More

by ASHERNB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Dihn 5*, Esther Zhang 5*
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Mar 06, 2023 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

March 01, 2023

Jonathan is excellent, he solved my problem as soon as he can. Not only due to solve my problem but also he is very polite, responsible and helpful. that’s why I like this guy and I really appreciate him. Th More

by shaahintex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2023 -

Toyota of Downtown L.A. responded

The member of the team you have mentioned is truly a valuable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 01, 2023

Dealer only focuses on getting you in and out with out really trying to get you a vehicle that you actually like/want. More

by Jasonmejia63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yessica Mateo
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Mar 03, 2023 -

Toyota of Downtown L.A. responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, The Toyota of Downtown LA Team

March 01, 2023

Best serv I’ve ever experienced at a dealer keep up the great team work . More

by 794aanaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2023 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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